Ecommerce Manager

Job DescriptionEcommerce Manager | Manchester City Centre | Online Fashion | Salary up to 42k Basic | 25 Days holiday, GymA growing retail group with a diverse portfolio of brands is seeking an experienced eCommerce Manager to lead digital trading and performance across multiple online stores. This role offers a central city location, hybrid working, and a range of benefits. The ideal candidate will be a commercially-minded eCommerce Manager with a track record of delivering results in a fast-paced environment.Key ResponsibilitiesOversees the daily trading and performance of all eCommerce websitesDelivers against key commercial KPIs including revenue, conversion rate, AOV, and customer experienceOwns the trading calendar and seasonal promotional planningUtilises tools such as GA4 and Shopify Analytics to make insight-driven decisionsEnhances the onsite journey, focusing on UX, navigation, product presentation, and fulfilment innovationsManages the development and execution of the brand's app strategyEnsures product data, pricing, and availability are accurate and up to date across all sitesCollaborates with CRM, marketing, tech, and creative teams to align on content and campaign executionLeads and develops a team of two eCommerce Executives, providing clear direction and supportPlays a key role in shaping and executing the long-term eCommerce strategyWhat We're Looking ForMinimum of 5 years' working in an eCommerce or online trading role, ideally within retail or consumer productsStrong hands-on knowledge with Shopify Plus, including replatforming or site rebuildsFamiliarity with CRM tools such as Klaviyo, Hubspot, or SalesforceData-literate, commercially focused, and confident with GA4 and ExcelERP experience (e.g. Brightpearl or Netsuite) is desirable but not essentialProven leadership experience with the ability to coach and develop team membersExcellent stakeholder management and ability to coordinate cross-functional teamsA strategic and proactive eCommerce Manager who thrives under pressureBBBH33869

Created: 2025-07-03