Financial mis-selling paralegal

Job Description Financial Mis-Selling Paralegal Central Manchester Location: Central ManchesterSalary: Competitive (DOE)Working Model: Hybrid (office + home)Type: Full-Time | PermanentA growing specialist law firm in Central Manchester is seeking an ambitious Financial Mis-Selling Paralegal to join their expanding team. This is an excellent opportunity for someone with experience in financial mis-selling, consumer claims, or litigation support who is looking to build their expertise within a supportive and reputable practice.The firm offers a competitive salary package, hybrid working arrangements, and genuine opportunities for professional development.The RoleAs a Financial Mis-Selling Paralegal, you will support fee earners on a wide range of financial mis-selling matters. You will work closely with clients, lenders, and internal teams to progress claims efficiently and achieve positive outcomes. This is a role suited to someone highly organised, analytical, and confident working with complex financial documents and case files.Key ResponsibilitiesManaging your own caseload of financial mis-selling claims under supervision, progressing files from initial enquiry through to settlement or litigation where required.Conducting detailed reviews of financial documents, agreements, bank statements, lending histories, affordability assessments, and DSAR responses.Drafting letters of claim, letters of complaint, witness statements, schedules of loss, and other case documentation.Liaising with clients to obtain key information, provide updates, and ensure they understand each stage of their claim.Preparing case summaries, legal research notes, and evidence bundles for solicitors, barristers, and internal reviewers.Communicating with lenders, financial institutions, credit providers, and third parties to obtain documents, negotiate outcomes, or escalate complaints.Logging and analysing client financial data to identify patterns of mis-selling, affordability issues, or breaches of regulatory standards.Maintaining accurate records, updating case management systems, and ensuring all compliance and regulatory requirements are met.Assisting fee earners with pre-action protocol obligations and preparing cases for litigation where settlement is not achieved.Supporting colleagues and contributing to the continuous improvement of processes within the team.About YouExperience within financial mis-selling, consumer claims, litigation, debt recovery, or a similar legal environment is highly desirable.Strong analytical skills and confidence reviewing financial documents, bank statements, and lender information.Excellent written communication skills with the ability to draft clear and accurate documents.Strong client-facing skills and confidence speaking with clients from all backgrounds with empathy and professionalism.Highly organised, deadline-driven, and able to manage multiple cases simultaneously.Strong IT skills, including the use of case management systems and Excel.A proactive, motivated approach and a genuine interest in developing a career in financial litigation.Whats on OfferCompetitive salary based on experienceHybrid working model (office/home split)Supportive and collaborative working environmentOpportunities for career progression within a growing specialist teamOngoing training and professional developmentExposure to high-quality financial mis-selling and litigation work

Created: 2025-12-12