L1 Service Desk

IT Service Desk Analyst (Level 1)Manchester | Professional Services | Hands-on RoleAre you an IT Support professional looking to take the next step in your career?We're looking for a Level 1 Service Desk Analyst to join a leading professional services firm in Manchester. This is a great opportunity for someone who enjoys being hands-on, solving technical issues, and delivering a high-quality service in a professional environment.What you'll be doing:Providing first-line technical support across hardware, software, and user issuesActing as the first point of contact for IT queries, ensuring timely and effective resolutionsWorking closely with wider IT teams to maintain high service standardsSupporting users both in-person and remotelyWhat we're looking for:Previous experience in a first-line or service desk roleConfident communication skills and a proactive, can-do attitudeStrong troubleshooting ability with a customer-focused mindsetProfessional, reliable, and eager to learnThis is a fantastic opportunity to join a respected firm with a supportive culture and genuine opportunities to develop your IT career.Interested? Apply now or get in touch for more details.

Created: 2025-11-19