UX Writer - Financial Services Exp

Job DescriptionRole Title: UX Writer - Financial Services Location: Manchester - Onsite 2/3 days a week Duration: 06/01/2026Pay Rate: 360 (Umbrella)Key Responsibilities. Design and write clear, concise, and accessible content for onboarding forms and account opening journeys.. Collaborate with UX and UI designers to align content with interaction design and visual hierarchy.. Create and maintain content patterns and guidelines that support consistency across journeys.. Translate complex regulatory or operational requirements into user-friendly content.. Contribute to the development of correspondence templates (eg confirmation emails, rejection notices).. Conduct content audits and usability testing to validate content effectiveness.. Work within agile teams to deliver iterative improvements based on user feedback and business needs.Essential Skills & Experience. Proven experience as a UX Content Designer, UX Writer, or similar role.. Strong portfolio demonstrating content design for digital forms, onboarding flows, or transactional journeys.. Familiarity with GOV.UK content design principles and accessibility standards.. Experience working in agile, cross-functional teams.. Ability to simplify complex information and write for diverse audiences.. Comfortable using design tools (eg Figma, Sketch) and content management systems.. Excellent stakeholder communication and facilitation skills.Desirable. Experience in financial services or regulated industries.. Familiarity with tools like Experian PCCA or Hopewiser for address validation and personalisationCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Created: 2025-08-22