Parts Supervisor

Key responsibilities and duties for this position:– Assist our customers and SANY BU teams in selling, problem solving, receiving and delivery of required parts and supplies.– Maintain and improve superior customer service and satisfaction offering smart, efficient solutions that result in 100% customer satisfaction.– Assist national aftermarket sales manager to establish competitive pricing.– Maintain warehouse inventory ensuring stock availability is accurate.– Ensure inventory is unloaded, stocked appropriately, and readily available when needed by communicating with the dealer network and various internal departments.– Arrange and complete packing and shipping services for our dealer and direct customers.– Provide excellent customer service for all customers and dealers as required. What we expect from you:– Previous retail or parts experience & knowledge– Warehouse experience is advantageous– Able to deliver excellent customer service– Self-motivated with a dedicated approach– Understanding of general mechanical/technical terms– Strong work ethic– Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing)– Detail oriented, neat & organized(process flow, documentation, warranties, returns)Note: Multilingual skills are a plus, but not required.

Created: 2025-09-11