Customer Sales Advisor

Job Description Internal job title for this role is a Purchasing Executive.Salary: 25,000 + OTE 40KLocation: MacclesfieldEmployment Type: Permanent, Full timeWho We AreSuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean were now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before.That transformation puts us in growth mode. Volumes are rising, demand is strong, and were building a team that can scale with it - people who want to work in a business that knows where its going and how its going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.OverviewWe have three exciting roles for Purchasing Executives to join the expanding team. As a Purchasing Executive, youll speak directly with customers looking to sell their motorbike, guiding them through a smooth, friendly and transparent process. Youll negotiate fair prices, secure great stock for our showrooms, and make sure every customer feels valued. This role is essential to keeping our inventory strong, our service standards high, and our brand promise alive.What Youll Be Doing Day-to-Day:Deliver exceptional, professional, and positive customer experiencesConfidently guide customers through the selling journey with clarity and transparencyNegotiate fair prices while meeting targets and KPIsAccurately use systems to manage customer data and support smooth workflowsConvert leads into completed purchasesEnsure GDPR-compliant, accurate customer recordsDrive purchasing performance to support stock, revenue, and growthRepresent SuperBike Factory with pride, living our PILOT valuesWhat Were Looking For:Essential:GCSE English & Maths at Grade C / Grade 4 or above (or equivalent)Previous experience in customer service or a call centre environmentStrong telephone communication skills with the ability to build rapport quickly.Strong organisational and time-management skills, with the ability to work well under pressureAbility to prioritise and multitask in a fast-paced environment.Desirable:Background in sales or negotiating deals.Benefits:Netflix MembershipDiscounted Gym MembershipGroup Life AssuranceStaff Discount on Bikes and accessoriesCycle to Work SchemeHealth & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)Enhanced Maternity, Paternity, and Sickness PayPurchasing Executive / Procurement Executive / Buying Executive / Purchasing OfficerSounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.JBRP1_UKTJ

Created: 2026-03-11