Commercial Claims Handler

Job Description: Our client, a respected commercial insurance provider based in Lutterworth, is seeking a Commercial Claims Handler / Manager to manage and progress client claims efficiently and professionally. The key responsibilities of a Commercial Claims Handler / Manager: Be the first point of contact for clients reporting claims Gather all required information and notify insurers accurately Guide clients through the claims process, providing clear updates Communicate with insurers, loss adjusters and third parties via phone and email Use the internal system to progress outstanding items and track claim activity Ensure all claims handling meets regulatory and company standards Support with general administration and client queries when required The minimum requirements for the Commercial Claims Handler / Manager role: At least 2 years experience in Commercial Insurance Claims (Household Claims or Commercial Handling experience also considered) Strong communication and customer service skills Highly organised with strong attention to detail Professional, calm and confident in managing sensitive matters The ideal candidate for the Commercial Claims Handler / Manager role: Experience running a full commercial claims caseload Knowledge of Acturis or similar systems Proactive, problem-solving approach Able to build effective relationships with clients and insurers Commercial Claims Handler / Manager benefits: 25 days annual leave plus bank holidays Company contributory pension scheme Supportive and friendly working environment The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner as we want to be treated. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. TPBN1_UKTJ

Created: 2025-11-13