Manager, Technical Support

Work ScheduleStandard (Mon-Fri)Environmental ConditionsLaboratory Setting, Office, Will work with hazardous/toxic materialsTechnical Support Manager PositionInternal title: Technical Support ManagerDirect Report To: Director, Plant/SiteGroup/ Division: Laboratory Products Group/Laboratory Chemicals DivisionCareer Band: 7Career track: ManagementPosition Location: UK - Loughborough - Bishop Meadow RoadNumber of direct reports: 2Join Thermo Fisher Scientific to impact the world positively by developing solutions for global challenges.How will you make an impact?Lead a technical team providing chemistry and process support for Chemical Manufacturing and Fill/Finish at LCD Loughborough, aiding in the transition to new facilities.What will you do?Lead a small, diverse team, transforming the sites vision into an actionable plan.To play a vital support role in EHS matters, and to take on responsibility as requiredTranslate the site vision and strategy into a technical team roadmap with goals and an executable planEvaluate the suitability of raw materials for Plant use and provide processing methods where material fails first pass through the plantInvestigate non-conformances, lead root cause analyses, and implement effective solutions.Collaborate with the Sales Team to assess methods and provide cost estimates for new products.Drive continuous improvement in process safety by improving batch instructions and SOPs.Support Sourcing and Procurement with expert mentorship on supplier specifications and testing methodologies.Develop product specifications and optimise product lifecycles in partnership with Product Management.Assist QC with data interpretation and contribute to HAZOP studies.Complete and authorize COSHH and risk assessments, advocating for team collaboration.Act as the Chemical Specialist in the development and establishment of a new facility.Build deep technical expertise in fractional distillation, lead GEMBA walks and audits, and spearhead Practical Process Improvement (PPI) initiatives.Ensure full alignment with ISO 9001 and ISO 14001 standards.How will you get here?EducationChemistry degree or equivalent experience (1st or 2:1)PhD or MSc or equivalent experience preferredExperienceMinimum 5 years as a Development ChemistLine Management experienceDemonstrable hands-on Chemistry practical skillsKnowledge of analytical techniques, particularly HPLC, LC-MS, UVExperience of working on a COMAH site or in an ATEX environment is helpfulKnowledge, Skills, AbilitiesStrong written, verbal, and presentation communication skillsAbility to analyse complex issues to resolve underlying root causeProficiency in regulatory requirements with capability to develop in-depth knowledge of Safety Laws and RegulationsMust be willing to work in a hands-on capacityStrong drive to develop your career and progress within the businessPhysical Requirements / Work EnvironmentThis role is based on-site in Loughborough, UK.

Created: 2025-12-12