Account Lead

Role: Account LeadSalary: £60-65kJob Status: Full Time/ PermanentLocation: LondonVacancy Reference: VR/05335Role Description:Our client is looking for a hands-on, people-first Account Lead to take charge of a prestigious contract in the heart of London - right next to Paddington Station, with excellent transport links.This is a site-based role, Monday to Friday, working 40 hours per week (typically 08:00-17:00). Flexibility is key, as occasional evening cover may be required.You will be responsible for managing a £2M contract, overseeing a team of around 30 staff, and ensuring operational excellence across all service lines.Key Responsibilities:Lead the delivery of daily office cleaning, window cleaning, waste management, and external cleaning services.Manage budgets, P&L, and financial reporting with a sharp commercial focus.Drive health & safety standards across all operations.Inspire and support your team with strong leadership and people management skills.Work collaboratively with the client, getting involved in staff activities and social events to foster a positive, engaged workplace culture.Line manage an Operations Manager, ensuring all KPIs and service levels are met or exceeded.What They Are Looking For:Proven experience managing cleaning operations for contracts worth £1M+Strong track record in budgeting, financial reporting, and health & safetyExcellent interpersonal skills and the ability to build collaborative client and team relationshipsA confident leader who thrives in a fast-paced, dynamic environment.

Created: 2025-07-24