Head of Supply Planning & Procurement

What we’re after: - Head of Supply Planning & ProcurementReporting Line: - Supply & Logistics DirectorLily’s Headquarters: - Goodge Street, Fitzrovia (with hybrid working between the office and working from home)Equality and Inclusiveness at Lily’s Kitchen: - At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets).We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunities employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.In your application, please feel free to note which pronouns you use.Location: -This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and working from home.Your Lily’s Kitchen Promise – Pets, People & Planet:-Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets.Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective.Your place at the Lily’s Kitchen Table: - As the Head of Supply Planning & Procurement, you will play a pivotal role in our success by leading and optimising our supply planning team. Reporting directly to the Supply & Logistics Director, you will be responsible for ensuring the availability of all Lily’s Kitchen products in our supply chain. You will oversee a team of Supply Planners, ensuring their performance and growth aligns with our company's vision and goals. We are looking for someone dynamic who can scale up elements of our supply chain to support our ambitious growth and at the same time streamline more mature elements to improve efficiency and drive out waste. How will I make a difference? You will: - Supply Planning & InventoryOversee the creation and execution of supply plans that align with demand forecasts, commercial priorities, and service level goals.Drive continuous improvement in planning processes, tools, and performance, ensuring the supply team operates efficiently and effectively.Procurement & Supplier ManagementLead commercial negotiations for all direct goods (including finished products and packaging), securing the best value while maintaining quality and service.Develop and manage strategic relationships with co-manufacturers and key suppliers to ensure continuity of supply and ongoing performance improvement.Own the supplier review process, monitoring and reporting on key supply chain metrics.Performance & PlanningDefine, track, and analyse key KPIs across supply planning and procurement, including OTIF, cost savings, stock cover, and supplier performance.Provide accurate inputs into S&OP cycles, budget planning, and scenario modelling to support business decisions.Foster a data-led approach to decision-making and build strong reporting capabilities across the function.Leadership & CollaborationLead and support the supply and procurement team, cultivating a collaborative, high-performing, and values-driven culture.Work closely with Commercial, NPD, and Finance teams on product launches, pricing, cost analysis, and wider strategic initiatives.Act as the voice of supply and procurement across the business, contributing at both operational and strategic levels.Sustainability & ValuesContribute to our Sustainability and Impact strategy, with a focus on responsible sourcing, and carbon reduction.Ensure compliance with environmental reporting requirements,Uphold and advance our B Corp commitments by championing better practices across our supply chain for pets, people, and the planet.How will I contribute to the team? Extensive experience in FMCG supply chain, including prior management of planning teams and strong E2E supply chain knowledge. Experience in a blue chip or large matrix organisation is important.Strong commercial and negotiation skills, with a proven ability to drive cost efficiency and value through supplier partnerships.A strategic mindset, but with the willingness and ability to dive into operational detail when needed. using data to guide decisions and improvements.Leadership experience, with the ability to coach, motivate, and empower a team to deliver results.Establish and enhance robust supply chain and procurement processes, drawing on industry best practices to improve efficiency, consistency, and scalability.A collaborative approach, with strong stakeholder management skills and a focus on cross-functional success.A values-led outlook – you care about doing the right thing, enjoy working with purpose, and want to make a positive impact.And, of course… a love for pets, and a passion for helping us feed them properly.Our PerksAt Lily’s Kitchen we believe that everyone should enjoy their time at work.We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include:Dogs at work; what better way to put a smile on your face!Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidaysSave for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you.Staying healthy and well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme).Supporting our community: with a volunteering allowance we can give back to causes we are passionate about.Plus supporting and having fun together as a team.And more …Lily’s Kitchen StoryAt Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world.Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets.Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes.We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide.Our Vision. We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees.Our Values.We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible.Our People.We seek out and develop talented people who love to succeed and make a positive difference in everything they do.

Created: 2025-07-24