Senior Product Manager - Exchange (Growth & UX) (London)

Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, makes impacts and launches products / features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.About the role:We are looking for a Product Manager / Senior Product Manager to drive user acquisition and product growth initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Job Responsibilities:Lead, plan, execute and maintain the Exchange’s Experience roadmap, focusing on:A. World-Class Leading User Experience:Build, iterate and optimize best-in-class trading onboarding workflowsBe multi-channel capable - synergising mobile app and website experiencesEstablish a seamless onboarding and KYC experience, taking ownership of the Exchange retail, VIP and Institutional onboarding flow - unifying the experience where appropriateBuild bridges to our other products to drive an effective connected experience across our product suiteB. Data-Driven Decision Making:Setup event tracking to enable funnel analytics and CRM capabilitiesCreate dashboard views to provide analytical insight on product performanceC. Grow the Exchange:Strategise with Growth and CRM team to devise targeted retail campaigns for product success and improve conversionFeature and Product Definition:Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria)Weigh necessary trade-offs for optimal outcomesCollaboration with Feature Teams:Join forces with delivery management to optimise resource throughputWork closely with lead engineers to develop technical solutionsShare guidance with QA engineers to ensure comprehensive test plansOwn the Product:Co-manage the roadmap backlog, owning the product area you build with the teamOwn and ship products / features in a timely mannerDogfood your product / feature and find ways to improve on itEngagement with Business and Sales Teams:Facilitate user studies through client meetings and interviews for product feedbackIterate on feedback to ensure user needs are captured and prioritized appropriatelyCollaborate with Marketing, Growth and CRM teams to drive successful product adoptionMarket Awareness:Stay close to market and industry trendsCross-Functional Representation:Represent the domain in communications with cross-functional teamsJob Requirements:At least 5 years of product management experience, with a domain knowledge of Crypto trading / exchange platforms is preferredMinimum 2 years experience collaborating in Growth or CRM related initiativesA data-informed work style, viewed through a compassionate lens of the userA passion for building a low friction and efficient onboarding experienceFlexible with working on non-onboarding Exchange related projectsExperience shipping and iterating on successful Software or Financial products at scaleDemonstrated leadership, taking initiative and producing resultsPositive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, LegalOvercommunicator; highlighting key information and being to the pointUnderstanding of API usageDiligent and open to learning new thingsBring humility to your work and how you work with othersGood aptitude for understanding technical concepts and applying them is preferred #J-18808-Ljbffr

Created: 2025-07-17