Head of Customer Supply Chain

Head of Customer Supply ChainIf you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Salary: Up to 120,000 + bonus & benefitsLocation: London (3 days per week minimum)Were working with one of the most exciting and fastest-growing consumer brands in the market - a global leader in innovation and product design. As they scale across Europe and beyond, theyre hiring a Head of Customer Supply Chain for the UK&I cluster - a newly created role sitting on the EMEA Operations SLT, reporting directly to the COO.This is a brilliant opportunity for someone who thrives in fast-paced environments and enjoys leading both strategy and execution across the end-to-end supply chain.Key Responsibilities for the Head of Customer Supply Chain:Lead UK&I customer supply chain operations across order management, logistics, and reverse logistics.Act as the supply chain lead for commercial teams, driving delivery against revenue and service KPIs.Act as the face of operations for key retail partners, building integrated relationships that drive joint value, improve service, and unlock commercial growth.Define and implement the customer collaboration strategy, establishing a framework for joint value creation and best-in-class service.Drive forward the regional supply chain strategy, including route-to-market and cost-to-serve decisions.Support GEO-expansion and new market entry across Europe, ensuring operational readiness.Key Requirements for the Head of Customer Supply Chain:Proven experience leading customer supply chain operations in retail, consumer goods, or a fast-growth environment.Broad supply chain knowledge - comfortable overseeing cross-functional operations and influencing across functions.Comfortable working in a matrix environment able to lead and influence, without direct line management.A hands-on leader who can flex between strategic thinking and operational delivery/execution.Strong commercial understanding and experience collaborating closely with commercial and planning teams.Agile, driven, and excited by the challenge of supporting scale in a fast-growth business.This is a rare chance to shape how a high-growth global brand partners with retailers and scales across Europe. If you're excited by the blend of strategic leadership and hands-on delivery wed love to hear from you.Please apply here or reach out to [email protected] with a CV to find out more

Created: 2025-06-25