POS and Product Manager

First, lets talk careers.If the following job requirements and experience match your skills, please ensure you apply promptly.When it comes to moving forward, weve got your back.Were growing fastand investing big in our tech stack to match our ambition.Thats why weve created a brand-new role within our IT team at Whopper Support (yep, thats what we call Head Office) to help us take our POS and product systems to the next level.Well give you the tools, trust, and backing you need to grow your career with usand well make sure youre well looked after along the way, with juicy benefits including: Discretionary annual bonus scheme 25 days holiday (plus bank holidays) 50k critical illness cover Private medical cover (self) Life insurance, four times salary A pension (for when you finally leave us) Discount vouchers for places youll actually want to go to 70% off food and drink for friends and family Cycle to work scheme Employee assistance programme Free mortgage advice Wagestream access your pay when you need to! About the opportunity: This is your chance to help build something from the ground up.Were on the hunt for a POS and Product Manager a new role in our growing IT teamto lead the day-to-day management of our POS systems and product configurations.Youll play a vital role in making sure every till tap, mobile order, and menu update runs as smoothly as our flame-grilled Whoppers.Youll work on everything from new restaurant setups to rollout of offers, delivery menus, and click & collect platforms.Youll keep systems sharp, documentation tight, and cross-functional teams in the loop.This is a hands-on, detail-focused role thats all about getting stuck in and keeping our restaurants running seamlessly.Youll be based at Whopper Support three days a week , but we know real teamwork doesnt always happen behind a deskso expect plenty of collaboration with operations, property, and external partners too.What youll do: Lead all POS configurations and integrated app management, including new openings, menus, users, and promos Own the technical configuration and integrity of the POS and related systems Oversee menu rollouts across multiple formats and channelsPOS, delivery, click & collect Troubleshoot issues with vendors and internal teams to keep things running like clockwork Keep technical documentation up to date and crystal clear for stakeholders Support training, testing, and service desk queries across our estate Set up strong system controls, processes, and user permissions Evaluate how we do thingsand make them even better Take the lead on special projects as our resident POS subject matter expert Work closely with cross-functional teams to ensure every rollout lands on time and on budget What youll bring: 5 years working with POS systems, ideally Oracle Simphony Experience with 3rd party app integrations, inventory systems, and QSR tech Strong project and stakeholder management skills Confidence navigating multiple menus, formats, and pricing tiers Commercial thinking with a sharp eye for detail and process Great communicationable to translate tech talk into real-world impact A proactive, hands-on approach with a collaborative mindset Previous experience in hospitality, retail, or franchise environments is a big plus Hungry to get started? Apply now and help us keep Burger King UK firing on all cylinders.We are a Disability Confident employer.We welcome applications from candidates of all backgrounds and experiences.If you require any adjustments or accommodations during the application or interview process, please do not hesitate to contact us, we are committed to providing a fair and accessible recruitment process for all applicants.INDBK

Created: 2025-07-19