Customer Service Representation Location - Newcastle Working Mode - Fully Remote What are we looking for: Primary skill - Customer Care - P 3. Skill Required: Back office - Customer Care (P 3). Language: Welsh (is a must) , English (C2) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor. In this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised. You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ