Customer Development Team Leader

Customer Development Team Leader page is loaded Customer Development Team Leader Apply remote type Hybrid locations Southampton, United Kingdom posted on Posted Yesterday job requisition id JR002670Customer Development Team Leader Customer Development Team Leader (fulltime) - Salary – £81,874 - £95,521 (dependent on experience) - Hybrid working Join us and shape the future of geospatial innovation At Ordnance Survey, we use world-class location data and insight to help customers solve real-world problems, from supporting critical infrastructure to enabling greener transport and smarter public services. As we grow our commercial reach, we’re building a customer-focused sales function designed to create measurable impact across the UK economy. To support this, we’ve established a new Customer Development Team focused on key market sectors. We’re now looking for an experienced, commercially minded Customer Development Team Lead to shape, grow, and guide this team through a pivotal stage of transformation. About the role This is an exciting opportunity to lead a newly formed team that sits at the heart of our growth strategy. You’ll be responsible for defining and embedding sector-led sales approaches, supporting customer success, and working across OS to translate insight into commercial opportunity. In this role, you will Lead, motivate, and develop a team to deliver sector-based customer growth and engagementShape the team’s strategy and culture, embedding new ways of working aligned with OS valuesDrive the adoption of OS products and data within customer workflows, delivering measurable outcomesDevelop clear prioritisation plans across sectors and customers, balancing proactive outreach with service excellenceCollaborate across Sales Operations, Product, and Channel Partner teams to progress and close opportunitiesSupport bid development and ensure robust pipeline management through effective use of CRM toolsCapture and communicate success stories, sharing insight and impact across the businessThis role reports to the Director of Sales and plays a critical part in delivering OS’s sector and partner-led sales strategy. What we’re looking for We’re looking for a confident people leader with a strong commercial mindset and the ability to drive performance in a complex, evolving environment. You will bring: Proven experience leading customer-facing or sales teams, ideally in a B2B or public sector contextA track record of delivering commercial outcomes and building high-performing teamsStrong strategic thinking with the ability to turn market insight into sales actionExcellent communication and collaboration skills, with experience influencing senior stakeholdersFamiliarity with CRM systems and sales tools to manage pipeline and performanceA positive, adaptable approach to leading through change and supporting team developmentExperience supporting bids and proposals in partnership with internal and external stakeholdersReady to apply? If you’re passionate about leading people, driving growth, and making an impact through geospatial innovation, we’d love to hear from you. The Rewards We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by clicking here . Salary – £81,874 - £95,521 (dependent on experience)Performance related bonus up to 10%A competitive pension scheme (OS contributes up to 12.07%)28 days annual leave in addition to bank holidays on joining, (3 taken over Christmas) increasing by one day per year, to a maximum of 5 yearsEnhanced family leave, including up to 12 weeks paid partner (paternity) leaveFree subscription to OS MapsAccess to online learning platformsCoaching and Mentoring schemesPlus, a suite of excellent additional perks and benefitsAt OS, we believe looking after your health and wellbeing means more than posters and events. We empower you to manage your work and life the way you need it by offering things like An extra days’ leave for each year you work, up to 33 daysEmployee Assistance ProgrammeHybrid workingFree onsite parking at our modern HQ in SouthamptonWe adopt flexible working and can consider different working hours dependent on the role and your personal circumstancesEyecare VouchersOS Explorers Nursery discountCycle to Work schemeWe believe that as a company we should give back wherever we can, so we give you 1 day a year to volunteer for charities that are important to you, as well as offering a match funding schemeLocation We embrace a hybrid working model at OS, and anticipate that the role will require at least 3-4 days a week face-to face contact, typically 1-2 days per week at our Southampton HQ and the rest with clients and the team.. Security OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS). Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role. Closing date:Sunday 07 September @23:59 Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship. We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process. Research indicates that women, individuals with disabilities, LGBTQ+ community members, neurodiverse individuals, and people from ethnic minority backgrounds often hesitate to apply for jobs unless they meet every single qualification. At Ordnance Survey, we are dedicated to fostering a diverse, inclusive, and genuine workplace where everyone can thrive. If you’re enthusiastic about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You might be the ideal candidate for this or other roles within Ordnance Survey.#J-18808-Ljbffr

Created: 2025-08-22