Store Manager (Dalston Location)

Job Description Beyond Retro UK- Store ManagerOur Company:Welcome to Beyond Retro! We are home to a passionate all-star team of vintage and fashion experts committed to recycling while delivering a one-of-a-kind experience to our fashion-forward customers across Sweden, UK and globally with beyondretro.com. We offer a unique career path defined by creativity and paved with exciting, original fashion sourced from around the world.Our Culture:At Beyond Retro, we believe that encouraging you to be your authentic self makes us better. We embrace equal opportunities for all employees. We know that our people are our best asset and we will continue to build and foster an environment that allows our people to feel included, valued and heard. We are committed to constructing and supporting an inclusive and diverse workforce that truly reflects the global communities we operate within and encourages people from all backgrounds to apply.The Position:Beyond Retro managers are role models who reflect the individuality, values and culture of our company and have a genuine passion for the Beyond Retro Brand. You are creative and adaptable, handling multiple demands and changing priorities while always maintaining your commercial focus. You encourage innovation, originality and the open exchange of ideas with your team. Above all, you strive to provide a unique shopping experience to every customer through the delivery of excellent customer service and product presentation in a unique and vibrant environment.RelationshipsReport to the Area Manager and work together to achieve store goalsAct as a Learning and Development Champion and promote a strong learning cultureCollaborate with all departments to drive sales and improve operationsPeopleDeliver effective performance management including weekly one to ones, Individual Development Plans and coachingBuild strong succession plans for all roles in your storeConfidently address underperformance and conduct fair, timely disciplinary proceduresLead with motivation and focus on developing key skills like customer service, product placement, visual standards, time management and loss preventionCommercial AwarenessDrive sales year round and achieve financial targetsOversee Visual Merchandising and floor layouts to ensure displays are commercial and on brandUse reporting tools, including data platforms like Tableau and Netsuite, for informed planningStay aware of market trends and regularly review vintage and high street competition, sharing insights with your Area Manager, fellow managers and your teamOperationsManage item movement and stock rotations to keep the sales floor fresh and aligned with Ideal Offering guidelinesSupport warehouse efficiency by managing timely deliveries and maintaining clean and organised backstock areasContribute to sustainability and cost control by operating with a scarcity mindset and managing payroll, supplies and stock loss effectivelyReduce stock loss by following all prevention procedures including fitting room checks, bag checks, security gate management, tagging and giraffingTake full responsibility for Health and Safety by upholding all company requirementsComplete monthly SOS checks to maintain consistent store standardsEnsure all team members are trained and compliant in till operations, cash handling, POS systems and inventory softwareSupport additional responsibilities as needed for smooth store operationsBehaviours We ValueBuild trustAct with integrityEncourage othersEncourage innovative thinkingCoach people to succeedPreferred Qualifications and CompetenciesMinimum 2 years of retail experience, ideally in a supervisory or managerial roleStrong leadership and customer service skillsExperience in fashion retail is an assetExcellent communication and interpersonal abilitiesA positive person who cares about their peers

Created: 2025-12-12