Volunteering Leader - Corporate Focus

Job Description Join Our Team: Volunteering Leader (Docklands, E14 9ST)Were excited to welcome a new Volunteering Leader at our London & South East locationNavigate your future and lock in your career as we keep our canals open and alive.Working Hours & LocationThis role operates on an annualised hours system, totalling 1,931.4 hours per year. You will work a rota of five days out of seven, which includes some weekends and statutory holidays, and you will also be part of our oncall system. From time to time, you may be required to work in other parts of the region to support the delivery of London & Southeast operations projects.The Volunteering Leader will be based at Docklands, E14 9ST. This role involves travel between sites and includes use of a Trust vehicle.Role OverviewWere looking for a Volunteering Leader to join our Operations Team in Central London, focusing on the delivery of corporate engagement days across London and the Southeast. This is a handson, rewarding role where youll help bring volunteering projects to life and make a positive impact on our waterways and local communities.Youll work with colleagues across the region to plan and coordinate corporate volunteering activities, partnering closely with the Business and Corporate Engagement team to ensure events run smoothly. Youll also support community volunteering, assist operational teams with onsite tasks, and build strong relationships with volunteers and supervisors.Alongside your volunteering responsibilities, youll contribute to daytoday operational work such as general maintenance, repairs, and towpath care. Training will be provided where needed, including on waterway control structures.Key Accountabilities:Provide support across the London and Southeast regional operations team in delivering our corporate volunteering model, working closely with our Business and Corporate Engagement partner.Develop the existing volunteer model to support the corporate delivery alongside operational delivery and developmentDeliver all events safely and in a timely, cost-effective manner. Always adhering to Trust standards and values.Ensure stakeholder satisfaction is consistently high across all stages of the Trust experience.Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trusts policies and values.Support the operational deliveryAbout youIts important that our new team members enjoy the variety of work we do, so youll need to be comfortable with physical, outdoor tasks throughout the year. Youll also have a genuine respect for nature, the environment, and the millions of people who use our waterways.Our waterways serve many purposestheyre not only visited by day users or holidaymakers, but are also home to thousands of people who live on boats all year round. They act as commuter routes, meeting points for community groups, social spaces, and vital areas where people can relax and connect with nature. Your role will make a meaningful contribution to improving and enhancing these spaces for everyone.Youll be confident interacting with people from all parts of the community and appreciate the diversity and richness they bring. Were looking for someone who can respond to the unexpected with thoughtfulness, respect, care, and a positive, practical mindset. Familiarity with the Trusts volunteer management systems and processes would be helpful.You may have years of practical experience, or you might be at the beginning of your career and looking for a role that makes use of your handson skills and peoplefocused approach. You dont need to be an expert, but you should be able to show that you embody the values and behaviours that let our customers and visitors know that we care.Skills & QualificationsProject management experience (desirable)Customer service development and relationship building (essential)IT skills - Comfortable and adaptable using a range of desktop and mobile based suites (including, but not limited to, Microsoft, Dayforce, CRM) (essential)A valid full UK driving licence (held for a minimum of 3 years). You will be expected to drive company liveried vehicles in the role (essential)Commercial awareness (essential)Knowledge of the Charity sector and funding models (desirable)Excellent communication skills (essential)Leadership skills (essential)Experience of planning and organising events or activities (essential)Strong administration skills (desirable)It is important that you really love to work with others and get things done through others to succeed in this role. (essential)Contact & ApplicationIf you have any questions, feel free to reach out to us at [email protected]. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.What We OfferWe offer an annual salary of 28,470 + 4,000 per annum Inner London Allowance. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here:EVP - 1. Learn more:https://canalrivertrust.org.uk/about-us/work-for-us/our-benefitsIND HP

Created: 2026-03-06