Campaign Manager

Job Description Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?At Informa TechTarget, youll collaborate and grow alongside some of the industrys most respected experts. Youll work with leading brands and be exposed to world-shaping innovations. Youll apply your energy and intellect to helping clients be faster to market and faster to revenue.Were a vibrant community of world-class practitioners over 2000 colleagues strong with offices in 19 locations around the world. Were traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. About Informa TechTargetInforma TechTarget (Nasdaq: TTGT) informs, influences and connects the worlds technology buyers and sellers, to accelerate growth from R&D to ROI.With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:Trusted information that shapes the industry and informs investmentIntelligence and advice that guides and influences strategyAdvertising that grows reputation and establishes thought leadershipCustom content that engages and prompts actionIntent and demand generation that more precisely targets and convertsOur organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.For more information, visit informatechtarget.com and follow us on LinkedInJob DescriptionThis role is based in our 240 Blackfriars Road officeAre you a detail-oriented professional who thrives in a fast-paced environment? Join our team as a Campaign Manager and become the vital link between our clients and their campaign success!About the RoleAs a Campaign Manager, you'll be the driving force behind exceptional customer experiences. You'll coordinate campaigns from inception to completion, ensuring every client receives the attention and results they deserve. Your keen eye for detail and ability to juggle multiple priorities will help build lasting client relationships and deliver outstanding campaign performance.What You'll DoOnboarding & Campaign SetupBuild strong relationships with advertisers and agencies to create a loyal customer baseCoordinate receipt of online creative materials to meet all campaign deadlinesCommunicate effectively with Sales, CSM, and Product Ops teams about campaign status and executionRespond promptly to customer inquiries via phone and email with a supportive, solution-focused approachProvide regular order status and performance updates to Sales RepresentativesEnsure accurate revenue forecasting and recognition on a weekly basisCampaign FulfillmentSet up automated reporting systems and manage manual client reporting deliveriesDevelop and execute effective campaign fulfillment strategiesMonitor campaign delivery with regular quality assurance checks and optimize performanceDeliver weekly product/client reporting with actionable insightsProcess campaign changes while setting proper expectations around impact and timingHandle lead returns while maintaining system accuracySecure necessary proof of delivery and complete month-end close tasksQualificationsWhat You'll BringBachelor's degreeExperience as a Customer Service Representative or Sales AdministratorExcellent communication skills, both written and verbalStrong organisational abilities and attention to detailA familiarity with Excel spreadsheetsReliability and collaborative spiritProfessional phone manner and client management skillsAbility to handle multiple deadlines and projects simultaneouslyQuick thinking and decisive problem-solving abilitiesAdditional InformationWe believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely.TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, colour, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step, we encourage and support internal job movesTime out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a yearA flexible range of personal benefits to choose from, plus company funded private medical coverA ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and moreRecognition for great work, with global awards and kudos programmesAs an international company, the chance to collaborate with teams around the world

Created: 2025-12-16