Product Owner - Customer Engagement

Senior Product Owner - Microsoft Dynamics CELocation:London (Hybrid - 1 day on-site per week) Day Rate:£500-£550 per day Contract:Outside IR35 | Initial 12-month contract Start Date:ASAP A London-based software company is leading a major customer technology transformation and is looking for aSenior Product Owner with proven Microsoft Dynamics 365 CE (Customer Engagement)experience to drive the implementation of a brand-new CRM platform. This is a greenfield opportunity to lead a strategic workstream delivering Dynamics CE as part of a broader programme also involving Adobe CDP & Campaign, with the aim of revolutionising how customers interact across all touchpoints. Key Responsibilities:Lead the product strategy and roadmap for the Microsoft D365 CE platform.Own and manage the Dynamics CE backlog, defining priorities and signing off deliverables.Act as a senior voice within the Product Chapter, shaping product standards and direction.Work closely with business SMEs, implementation partners, and delivery teams.Ensure alignment between Dynamics CE, Adobe CDP, and Campaign capabilities.Oversee UAT, performance testing, and ensure solutions meet business and compliance needs.Essentia...

Created: 2025-07-21