Loss Adjuster

LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance,providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders.Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandaregoingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefectClaimsonbothadelegatedandretainedauthoritybasis.ThepositionwouldalsosuitanexperiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehome-basedandareexpectedtotraveltositesthroughouttheUK. JobLocation: Hybridworkingcovering London JobType: Full-time(Mon-Fri). KeyActivities: UndertakelossadjustingservicesonanallocatedportfolioofLatentDefectInsuranceClaims,ensuringthatalltasksarecompletedefficientlyandeffectively. Attendsitevisits/on-sitemeetingstoinvestigatecausationandcover. Reviewreportsandgatherinformationasrequiredtofullyinvestigateeachclaim. Liaisewithotherindustryprofessionals,suchasSurveyors,Engineers,SolicitorsandInsurerstodiscussclaims,agreeinvestigationstrategies,advisingonliabilityandcostsandmakingappropriaterecommendationswithregardstopolicyliabilityandclaimshandingstrategy. Manageyourdiarytoensureoptimumuseoftimeandresources,meetingallagreeddeadlines. UpdateClaimsManagementPortalSystemtoensurealllossadjustingrecordsareaccurateandcomplete,andalldatasecurelystoredfollowingappropriateguidelines. PeriodicallyattendteammeetingsatShrewsburyheadoffice. PerformothertasksasreasonablyrequiredbySeniorManagement. Participateinanyinternalorexternaltrainingasrequired,includinghighlevelCII/CILAqualifications.Thecompanywillcoverthecostofalltrainingfeesbutreservestherighttoclaimbacksomeorallthecostsshouldyouleavethecompanywithinacertaintimeframe(asstipulatedinyourcontractofemployment). Manageinboundandoutboundcalls,emailsandletterswithinsurers,policyholders,fellowprofessionalsandindustryspecialists. Liaisewithpolicyholdersandexpertstoensureaccurateandtimelysettlementofclaims. Identifyandassistinpursuingrecoveriesandliaisewithlegaladvisors. Ensurecustomersaretreatedfairlyinlinewithpolicytermsandconditions,abidingbyallrelevantlegalrequirements,industryguidelinesandcompanystandards. Onoccasion,opportunitiesmayarisetojoinotherLossAdjustersand/orClaimsHandleronsitevisitsacrosstheUK. Activelyparticipateinteamdiscussionstohighlightissuesandpromotegrouplearning. PerformothertasksasreasonablyrequiredbySeniorManagement. SkillsandExperiencerequired: Experienceinmanagingconstructionclaims,includingsimpleandcomplexclaims.Ideallyyouwillhaveexperienceoflatentdefectsinsurancefornewbuilds,conversionsandselfbuilds.Wewillalsoconsidercandidateswithabackgroundinresidentialbuildingsurveying,buildingpathology,defectdiagnosis,subsidenceclaims,generalinsurancebuildingsworkorotherrelatedfields. ExperienceofITsystemsincludingMSWord,Excel,OutlookandTeams.ExperienceofClaimsManagementPortalSystems,specifictrainingoncompanysystemswillbegivenasrequired. Strongverbalandwrittencommunicationskills. Strongunderstandingofbuildingregulations,constructionlaw,insurancelawandtheirpracticalapplicationsintheindustry. Abletoquicklybuildpositiveandeffectiverelationshipswithinternalandexternalstakeholders. Wellorganisedwithexcellenttimemanagementskills. Excellentattentiontodetailandhighlevelsofaccuracy. Confidentworkingindependentlyunderinstruction. ACII/ACILA/MRICS/MCIOB/MCABEqualified.Charteredqualificationsdesirable;however,candidatesholdinglowerlevelgradeswiththeabovebodieswillalsobeconsidered. Bachelorsdegree(preferred) Qualificationsand/orexperienceineitherBuildingsurveyingorBuildingControlroleswouldbeadvantageous. ValidUKdrivinglicenceandwillingnesstotravelasrequired.Thismayinvolveoccasionalovernightstays,dependingonsitelocation. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. TPBN1_UKTJ

Created: 2025-10-06