Dental Practice Manager

Job Description This is a fantastic opportunity to join a welcoming, patient-focused private dental practice where high-quality clinical care and exceptional patient experience sit at the heart of everything they do. The team is friendly, professional, and genuinely passionate about creating a positive, reassuring environment for every patient who walks through the door.As the practice continues to grow, they are now looking for an experienced and proactive Practice Manager to support both patients and clinicians, and to ensure the smooth, day-to-day running of the practice. In this role, you will be the central point of the operation, leading on daily management, compliance, and patient experience. This is a hands-on, people-centred position, ideal for someone who combines strong organisational skills with emotional intelligence, warmth, and a calm, solutions-focused approach.What we need from you:You will need previous experience working as a Practice Manager, ideally within the dental industryStrong understanding of dental compliance and regulatory frameworksExcellent leadership and communication skillsHighly organised, with strong attention to detailComfortable using dental software and digital systemsAbility to remain calm, professional, and solution focused under pressure Highly Desirable:Experience within private dentistryCandidates from a mixed NHS/private dental practice background may be considered, subject to relevant experience and a desire to move into a private practiceKnowledge of marketing, patient retention, and business developmentDental nursing qualification (Desirable)What this role involves:Oversee the daily running of the practice, ensuring a seamless and welcoming patient journeyLead the team on a daily, weekly, and monthly basisManage staff rotas, recruitment, onboarding, and performance conversationsSupporting Reception duties as this is a small practiceEnsure full compliance with CQC and all regulatory standardsMaintain accurate records, audits, and documentationManage financial processes including invoicing, debt, payment reconciliation, and stock controlSupport clinicians with diary optimisation and workflow efficiencyHandle patient feedback, queries, and complaints with professionalism and empathyDrive continuous improvement across systems, processes, and patient experienceCollaborate with the Principal Dentist/Owners on strategic planning and practice growthSalary: 16 - 20 per hour, depending on experience.Hours: Working 40 hours per week Monday to Friday. Benefits:Pension20 days holiday, plus Bank HolidaysA supportive, friendly, and collaborative teamOpportunities for professional development and trainingA modern, well-equipped practice with a strong reputation for quality careThe chance to make a meaningful impact on the patient and staff experiencePlease apply now!JBRP1_UKTJ

Created: 2026-03-07