Senior Service & Maintenance Engineer

Job Description Senior Service & Maintenance EngineerCCTV & Access Control Focus46,000 50,000 basic DOELondon Site BasedPermanent, Full-TimeIm recruiting for a Senior Service & Maintenance Engineer to support a well-established, high-quality electronic security integrator operating across commercial and construction environments in London.This role is ideal for an experienced engineer who enjoys complex fault finding, taking ownership of live systems, and being trusted as the senior technical point on site. Youll be responsible for keeping critical fire and security systems operational, compliant and reliable, while acting as a calm, professional presence with clients.This is a hands-on senior role with no people management focused on technical excellence, autonomy and long-term system performance.The RoleAs a Senior Service & Maintenance Engineer, youll take ownership of both planned preventative maintenance and complex reactive faults across a varied client portfolio.Youll be trusted to investigate issues thoroughly, identify root causes, carry out effective repairs and recommend sensible remedial or upgrade solutions where required.Your day-to-day will include:Planned preventative maintenance across fire & security systemsDiagnosing and resolving complex or recurring faultsServicing live systems including CCTV, Access Control, Intruder and Fire AlarmsRoot-cause analysis to reduce repeat call-outs and downtimeRepair, replacement and recommissioning of equipmentProducing accurate, audit-ready service documentationActing as a senior, client-facing technical representativeAdvising clients on system condition, risks and next stepsSupporting installation and commissioning teams where servicing expertise is requiredParticipating in an on-call rota as an escalation-level engineerThis role plays a key part in maintaining system integrity, client confidence and long-term service relationships.Technical ScopeCCTV, Access Control, Intruder and Fire Detection systemsPreventative maintenance, diagnostics, repair and recommissioningLegacy and modern platformsIP-based environments including networking fundamentalsLive, operational sites where accuracy and reliability are criticalLocation & TravelLondon-based client sitesRole designed around public transport travelMonthly travel costs covered (Zones 12)No company vehicle requiredWhat Theyre Looking ForMinimum 5 years experience servicing electronic security systemsStrong fault-finding and diagnostic capabilitySolid knowledge of CCTV, Access Control, Intruder and Fire systemsFamiliarity with BS5839, BS7671 and industry codes of practiceConfident, professional client-facing communicationAbility to manage workload and priorities independentlyStrong commitment to health & safetyAbility to pass background vetting / BPSS or SC clearanceDesirable but not essential:IP networking knowledgeLevel 3 (or higher) electrical/electronic qualificationECS / CSCS cardFIA modules or fire systems trainingManufacturer training (e.g. Paxton, Avigilon, Gallagher, Salto, Texecom, Hikvision)Salary & Package46,000 50,000 basic salaryPaid on-call rotaMonthly travel costs coveredCompany phone, tools, uniform and PPEFully funded, role-relevant training and certificationsEmployee ownership scheme (after qualifying period)20 days holiday plus bank holidaysWhy This Role?Senior, respected servicing positionComplex, technically interesting systemsAutonomy and trust on siteStrong training and standardsLong-term stability within a quality-driven environmentIf youre a Senior Service / Maintenance Engineer who enjoys solving problems properly and being relied on for your technical judgement, Id be happy to talk through the role in confidence.JBRP1_UKTJ

Created: 2026-03-07