Assistant Manager - Selfridges London

Job Description About Matiere PremiereThe creations of Matiere Premiere celebrate the raw beauty of natural ingredients at their highest concentration.Founded by perfumer Aurlien Guichard, the Maison stands for authenticity, refinement, and excellence, offering sensorial fragrances that blend modernity with emotion.As the brand continues its international expansion, we are looking for an Assistant Manager to support the development and performance of our counter at Selfridges.Your MissionAs Assistant Manager, you support the Business Manager in driving the success of the counter.You play a key role in team leadership, sales performance, and delivering an exceptional luxury client experience.Team Leadership & CoachingSupport the Business Manager in leading, motivating, and developing the team of Fragrance Advisors.Ensure the consistent application of Retail Excellence standards and client service rituals.Contribute to the onboarding and coaching of new team members.Act as a role model on the sales floor, fostering a collaborative and high-energy team environment.Sales & Business PerformanceActively contribute to achieving sales targets and KPIs.Deliver personalised fragrance consultations and create memorable client experiences.Identify opportunities to drive sales and strengthen client loyalty.Support the Business Manager in monitoring performance and implementing commercial actions.Operations & Brand ExcellenceAssist in overseeing daily counter operations, including stock management and merchandising.Ensure the counter maintains exceptional visual standards aligned with the brand image.Represent the Maison with passion, expertise, and elegance at all times.Profile23 years of experience in luxury retail or high-end beauty, ideally in fragrance.Previous experience in team coordination or supervisory responsibilities is a plus.Strong leadership, communication, and interpersonal skills.Client-focused mindset with a true passion for perfumery.Fluent in English; additional languages are an advantage.

Created: 2026-03-09