Income Manager

Income Manager Temporary 2-3 months + West Yorkshire / Hybrid 250 + Umbrella Per Day We are currently working on behalf of a social housing provider in West Yorkshire, for an Income Manager to join their management team on a temporary basis. Responsibilities of the Income Manager include: Providing a strategic review of the service and offering recommendations for improvement Managing a team of 2 Income Officers Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants. Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions. Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income Acting as the expert on welfare benefits, economic inclusion and arrears prevention to supporting the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data. Essential criteria of the Income Manager: Previous experience within the supervision or management of income management teams Knowledge of Mobysoft or Voicescape would be advantageous To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful. TPBN1_UKTJ

Created: 2026-01-20