Temporary Compliance Administrator

As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. Valpak contributes to achieving the mission of Reconomys complete global compliance offering Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about making a positive impact, we'd love to have you on our team. About the role The Temporary Compliance Administrator will be committed to providing exceptional administration support. A motivated and enthusiastic self-starter with the ability to co-ordinate and prioritise tasks, the ideal candidate will be confident working in both a busy team environment and on their own initiative. Strong organisational and communication skills are imperative. The Temporary Compliance Administrator will be positive, proactive and enthusiastic, have a sense of humour and enjoy working as part of a team. This role is intended to support the business during a peak period from 23rd February to 20th March, with the possibility of an earlier start if available. Key accountabilities Administration Support Accurately process a variety of administration tasks, including new applications and contact/company changes Provide ad hoc administration duties and support to other departments when required Customer Service Deliver excellent customer service, both on the telephone and via email Develop an understanding of all operational activities within Valpak in order to confidently assist the Contact Centre with both outbound and inbound calls Packaging, WEEE & Batteries Datarounds Play a key role in the Dataround processes, including Logging data forms, following up verification forms and assisting with incoming members queries Quality Assurance Encourage and promote high standard of administration within the team and company Consider and implement process improvement where possible within the team Auditing Support other departments in the auditing of essential documentation required by the regulations. Health & Safety Co-ordinate Area Safety and ISO Inspections with other departments Report H & S stats to HR Director Key areas Ensure a high standard of accuracy is achieved for all member contact details Ensure administrative tasks are carried out in an accurate and timely manner Develop a good understanding of the wider Valpak services and how they fit into the business Ensure that a high level of customer service is delivered at all times Demonstrate excellent communication skills What we need from you Experience, skills An outstanding eye for detail with a drive to provide exceptional administration support Customer focused with strong communication skills Customer focused with drive to provide the highest level of customer satisfaction Capability to multitask, prioritise and manage own workload Able to work well under pressure Able to pick up new skills and knowledge quickly and learn and develop in an ever changing company IT literate: Word, Excel and Access Qualifications Educated to a minimum of A Level or equivalent TPBN1_UKTJ

Created: 2026-01-20