Senior Pensions Administrator

Job Description Senior Pensions AdministratorCentral London (Hybrid 2/3 days per week on-site)Contract Duration: 23 monthsRate: Negotiable - DOE (via umbrella, inside IR35)The Opportunity:Are you a highly experienced Defined Benefit (DB) pensions administrator looking for a challenging, high-profile contract?A Major Global Energy Company is seeking a Senior Pensions Administrator to join its UK Trustee Services Unit (TSU) in London. This is a rare opportunity to manage complex, high-value administration for one of the largest corporate pension schemes in the UK, with assets exceeding 18 billion and over 45,000 members.You will be a key player in a London/Krakow team, providing an essential, end-to-end service to the Trustee, members, and the Company.Key Responsibilities & Impact: This role is not standard administrationit involves accountability and technical depth. Your principal accountabilities will include:Handling High-Value Authorisations: Taking ownership for the authorisation of significant payments, including pension commencement lump sums up to 268,275 and transfer values up to 1.5 million.Managing Complex Casework: Leading administration for non-standard, intricate workflows such as retirement, divorce, and transfer cases.Technical Query Resolution: Serving as an escalation point for complex member queries, including those related to Lifetime/Annual Allowance, SSPP, and formal complaints, requiring deep technical and scheme-specific knowledge.Driving Operational Excellence: Providing support to the Operations Team Leader by controlling outstanding case volume and ensuring adherence to legislative requirements and Trustee-defined Service Level Agreements.Legislative Insight: Developing expertise in new UK pensions legislation and supporting the implementation of changes to administration processes across the schemes.What You'll Bring:Experience: A minimum of 5 years senior-level Defined Benefit pension administration experience is essential.Technical Knowledge: Advanced technical knowledge of UK pensions legislation and a track record of processing and authorising complex pension calculations.Qualifications: Educated to A-level standard or higher. A PMI pension administration qualification (e.g., APMI, RPC, CPC) is highly preferred or evidence of actively working towards one.Systems Experience: Familiarity with pensions administration systems, preferably Compendia and/or Intellipen, would be a significant advantage.Core Skills: Exceptional attention to detail, strong customer-focused communication skills (written and verbal), and a proven ability to work as a self-starter and effective team player within a multi-site operation.Interested? If you are interested and keen to find out more, please apply now with your updated CV and reach out to Tom Johnson at Certain Advantage - Ref: 79095

Created: 2025-11-30