Senior Customer Analyst

Job DescriptionSENIOR CUSTOMER ANALYST50,000 - 60,000LONDON 3 DAYS A WEEK Please note, you must be a UK resident to apply with full right to work in the UK THE COMPANYThis British-born clothing brand, known for its vibrant, stylish, and high-quality designs for the whole family, is looking for a Senior Customer Analyst to join its team. With a strong focus on creativity, customer loyalty, and sustainability, the company blends classic style with a modern twist, delivering exceptional products through a successful direct-to-consumer model across online and catalogue channels.THE ROLEThis client wants a highly commercial, customer-focused analyst to join our team. This role blends deep technical expertise in commercial finance with sharp analytical thinking to drive customer growth and business performance.Youll analyse trading performance, customer behaviour, repeat and retention rates, and identify whats driving value across the full customer lifecycle. Your insights will shape planning, reporting, and strategic goal; especially in guiding marketing teams with achievable, data-led targets. If you're passionate about turning customer data into growth-driving action, this role is for you!SKILLS + EXPERIENCEStrong SQL required (Python is a bonus but not required!)Experience with core customer metrics retention, segmentation, LTV, AB testing, acquisitionRetail, Ecommerce or experience in a company with physical products preferred you should have experience with seasonal cyclesHOW TO APPLYIf this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

Created: 2025-06-14