Receptionist - Yauatcha Soho

Job Description Yauatcha Soho, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an enthusiastic, positive and guest-focused Restaurant Receptionist to join our team.This is an exciting opportunity to work in a fast-paced, high-quality hospitality environment, delivering exceptional guest experiences while developing your skills within a world-class, globally recognised brand.Key ResponsibilitiesProvide a warm, professional and engaging welcome to all guests, creating a positive first impression.Manage reservations and guest flow using SevenRooms, ensuring accuracy and efficiency at all times.Coordinate seating arrangements in collaboration with management and service teams.Manage the coat check desk, maintaining organisation, security and a welcoming environment.Handle guest enquiries in person, by phone and digitally with confidence and professionalism.Maintain impeccable presentation standards across the reception and entrance areas.Support smooth day-to-day restaurant operations while maintaining brand service standards.Work collaboratively with front-of-house teams to deliver seamless guest experiences.Follow all health, safety and compliance procedures relevant to the role.What Were Looking ForPrevious experience in a Receptionist or Host role within a fast-paced hospitality environment; luxury venue experience is advantageous.Experience using SevenRooms or similar reservation systems preferred.Passion for delivering exceptional guest experiences with a naturally friendly and welcoming approach.Impeccable personal presentation and strong interpersonal skills.Excellent command of English, both spoken and written.Ability to remain calm and professional under pressure.Positive attitude with strong organisational skills and attention to detail.Flexibility to work full-time shifts, including evenings and weekends.Proof of eligibility to work in the United Kingdom.BenefitsDine & Delight: 50% off food and beverage across all our restaurants including takeaway.Weve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance.Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day.Share the Experience: Earn up to 750 through our Refer a Friend scheme.Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service.Grow With Us: Training, development and international career opportunities.Giving Back: Charity, community and sustainability initiatives.Everyday Essentials: Meals on duty, uniforms, pension and holidays included.Time to Recharge: 28 days holiday (increasing with service).

Created: 2026-03-12