Hotel Receptionist - Accommodation Available - Maidenhead, Berkshire

Hotel Receptionist - Accommodation Available - Maidenhead, BerkshireCliveden HouseCliveden is undeniably special. It’s one of the world’s finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames.What sets us apart is how much we value our team. We’re all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it’s their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.ReceptionistWe are currently seeking a Receptionist to be the welcoming face and first point of contact for our esteemed guests at Cliveden House. This pivotal role offers an exciting opportunity to contribute to the smooth operation of our reception and ensure an exceptional guest experience. We are looking for an individual with excellent communication skills, a warm and professional demeanour, and a commitment to upholding the highest standards of hospitality.Our ideal candidate should:Possess experience as a hotel receptionist or in a similar front desk role, preferably within a luxury hospitality settingWelcome guests with genuine warmth and professionalism, creating a positive and lasting first impressionEmbrace a hands-on approach in managing guest enquiries, arrivals and departuresDemonstrate excellent organisational skills, multitasking efficiently to handle various reception operationsShow a commitment to providing exceptional service, promptly addressing guest needs with courtesy and efficiencyDisplay a keen interest in continuous improvement of reception procedures to enhance the overall guest experienceBe proactive and quick-thinking, contributing to the efficiency and hospitality of Cliveden House from the moment guests arriveWhat’s in it for you?£30,820 annual salary (Full time - 40 hours)£5,500 estimated annual Tronc (non-contractual)29 days of annual leave, including bank holidaysRegular team gatherings and appreciation eventsComplimentary team mealsUniform providedStaff accommodation available if requiredExclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwideDiscounts on all food & beverage offerings including the Cookery School at Chewton GlenDiscounts on spa treatments and productsSpecial gifts based on length of serviceRecommend-a-friend bonus scheme.Health cash planParticipation in the cycle-to-work schemeAccess to our employee assistance programmeExcellent Training and Career Development opportunities…and so much moreIf you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!

Created: 2025-09-09