Senior Credit Risk Analyst

Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist. We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a Senior Credit Risk Analyst focusing on the more complex accounts, you will maintain both the customer and credit master data in SAP ensuring that financial risk is managed through accurate and timely updates thus minimising the level of potential bad debt across the organisation. You will play a key role in coaching and guiding the credit risk analysts through non-standard processes and escalations to ensure an effective outcome. You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the query resolution process. Key responsibilities of a Senior Credit Risk Analyst: Maintain complex customer and credit master data in S/4HANA (e.g., customer IDs, billing addresses, VAT IDs, payment terms, credit limits, risk categories) Identify and link shared customers for a single customer view Assess credit risk for new/existing customers, setting group-level credit limits (sign off in accordance with the GO policy) Manage credit insurance for relevant entities Conduct periodic credit reviews, consolidating shared customer exposure across entities. Produce and Monitor Debt Analysis for the Collections Team. Work closely with them, entity FD's, Commercial teams on focus areas Clear communication to senior stakeholders and customers in a confident manner Ability to present to superiors as well as non-AR colleagues (i.e. IT Helpdesk, Wider Business) Use previous experience & judgement when responding to customers and internal escalations professionally and promptly Share any learning and support peers, specifically working with collections, billing, customer services, transport and commercial to resolve issues Support analysts with non-standard processes or escalations Demonstrate flexibility in transitioning between sub-teams as needed Proactively seek the opportunity for new and existing process improvements as well as review those suggested by others and lead implementation where appropriate Take appropriate corrective action and identify, recommend solutions to any errors or mistakes Qualifications Working knowledge of Excel and the ability to perform basic data analysis (e.g. Pivot, Filter, VLOOKUP) Working Knowledge of Outlook and Word, ability to produce basic Power Point presentations Working knowledge of SAP (ECC6 or S/4) OR equivalent ERP system preferred but not required Good literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Nice to Have: Working knowledge of credit limits and risk categories and how they function in an ERP Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 24 Days plus 8 Bank Holidays Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

Created: 2025-12-13