Council Tax Processing Officer

My client based in the Midlands is looking for an experienced Council Tax Officer to join the team during a very busy time of annual billing. Please see below the daily responsibilities and requirements: Locations: Midlands Rate: DOE Contract: 3 months Day to day responsibilities: Keeping the computer database showing taxpayer's details up to date, for example, when they receive new information about someone moving into or out of a property or claiming a council tax exemption or reduction; Preparing and dispatching council tax bills, reminder notices, summonses and other important correspondence; Setting up and amending direct debit instructions; Reviewing discounts and exemptions to check who is entitled to what; Liaising with the Benefits Section to ensure that customers are awarded any council tax benefit that they are entitled to; Preparing paperwork and documentary evidence if a resident appeals against the amount of tax to be paid and they go to a tax tribunal; Both interviewing defaulters and acting as an advocate to seek to obtain liability orders at Magistrates Court hearings; Processing and balancing lists of changes to both banding's and properties received from the Valuation Office Agency; Essential and desirable skills: Experienced in Council Tax Billing and Processing (E) Experience of dealing with difficult customer enquiries (E) Experience of data processing (E) Working knowledge and understanding of Data Protection principles (E) Proficient in the use of Microsoft Office (E) Experience using Academy Revenues and Benefits system (D) IRRV Qualifications (D) g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law. TPBN1_UKTJ

Created: 2025-01-15