Prison Support Role (Hiring Immediately)

Job Description Prison Support RolenHMP Berwyn Welsh Speakingn29,432nnHis Majestys Prison and Probation Service.nAn extraordinary job. Done by someone like you.nnBeing able to communicate confidently in Welsh would be considered essential for this role.nAs an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. Its a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.nnTravel to Work Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified ). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.nnApplicants must hold a full, valid UK driving licence which must include the D1 VehicleCategory which allows you to drive vehicles with:nnNo more than 16 passenger seats, a maximum length of 8 metres, a trailer up to 750kg.nnnSomeone like younnYou dont need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.nnHelping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.nnAs an OSG, you willwork a variety ofshifts, including weekend and night shifts, to keep things running.nnAn extraordinary jobnnIn this unique career, youll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.nnUnlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.nnThe OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.nnWhat you can expect from us:Youll be given great training and opportunities for progression and development.nIn addition to your base pay, you will receive:nnannual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis)n9 days bank, public and privilege holidaysnaccess to a paid Level 2 apprenticeship in customer servicenaccess to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work schemennnIf this sounds like you, apply now.n

Created: 2026-04-04