Customer Support Advisor / Administrator

We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers.About The RoleThe role involves providing first line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas. On a day-to-day basis this is what you would be doing:Responding to a high volume of customer calls including breakdowns. High quality administration support to internal departments and customersRespond efficiently to all customer enquiresUpdate customer and supplier portals and monitor activityUpdate activity reports as requiredProvide quotations to customers as requiredSupport for your focus business areaHere is a quick tick list for the other skills we are looking for:Excellent written and verbal communication skillsExcellent time management skills and ability to react quickly to requestsAbility to follow company health and safety proceduresWhat We OfferCompetitive salaryAttractive company pensionCompany sick payVoluntary critical illness coverFree eye testsFree flu jabs24/7 Employee Assistance ProgrammeBenefits platform with instant discounts and offersWe will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.Why choose ToyotaToyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted.Toyota Material Handling UK is an equal opportunities employer.

Created: 2025-12-14