Human Resources Business Partner

Job Title: HR Business Partner Line Manager: Head of Human ResourcesDepartment: HRLocation: Cricklewood Job summaryThe HR Business Partner will play a critical role in recruitment, supporting with learning development of our leaders and implementation of the HR strategy, along with ensuring a solid succession planning framework is in place.You will provide a full business partner HR services across the Service Delivery and Engineering functions. You will create a people plan for your function and act as a single point of contact for the Engineering Director and Service Delivery Director and their direct reports.You will have experience of working in a business partner role with excellent employment law knowledge and also have strong influencing and communication skills. Experience of managing HR projects would be beneficial as the role will support the Chief Human Resources officer with people projects.Though this role is based in our Cricklewood office, flexibility to travel across all our garages (North and North West of London) and be a visible part of the team is important.Main ResponsibilitiesPerformance Management - Partner with Functional management to provide HR direction, build high performing teams, and infuse a culture that reflects the company value. Support the annual objective settings and performance review process.Educate and develop people managers in all aspects of people management to ensure consistent and effective practices are in place to enhance the employee experience.Recruitment & Selection – Support the Engineering and Service Delivery team with the end to end recruitment process to attract and retain top talent, ensuring job descriptions are up to date and reflect current needs.Policies – responsible for revising and updating existing policies to ensure they are in alignment with current business needs and legal requirementsEmployee Relations – provide expert advice to management on ER legislation to provide a positive, legally compliant work environment. Keep managers abreast of changes in legislation through briefings and ER workshops reducing reliance on External legal support.Experience of TUPE transfers would be beneficial.Analysis of ER data and business insights; proactively highlighting trends and recommending actionsLearning & Development – support the Chief HR Officer on the implementation of learning initiatives that support the company’s objectives and enhance employee competencies (including utilisation of the apprenticeship levy where applicable to support employee development).Succession Planning – Collaborate with business unit leaders and Head office function leaders to ensure robust succession plans are in place for key roles, enhancing the organisations sustainability & resilience. Talent Management – participate in the bi-annual talent review process for their area – HR Metrics – Maintain accurate employee information, monitor and act on key HR metrics.Engagement – participate in implementing and driving actions based on employee engagement surveys.Collaborating with business leads to ensure engagements initiatives are well co-ordinated, effective and aligned with the company’s objectives and values.Essential Criteria Proven experience as an HR business partner preferably in the transport or logistics industryStrong understanding of performance management systems, recruitment processes and learning and development strategiesGood analytical and problem solving skillsExperience dealing with complex ER casesExposure to managing ACAS and ET claimsExperience of working with Trade UnionEffective time management skills and comfortable managing challenging and conflicting prioritiesSelf-starter with the ability to work within a team, use own initiative and thrive in a fast paced environmentKnowledge of employment legislation and its application in the workplaceCIPD level 7 or equivalent HR related qualificationCompetencies & Skills (Delete those which do not apply/add more if required)Strategic thinking – the HR strategy will be set by the Chief Human Resources Officer – this role requires the ability to align HR strategies with business goals, particularly within the dynamic environment of a transport industry with a varied portfolio of businessesAnalytical skills – proficiency in using data and metrics to guide decision-making and improvementsCommunication and influence – Strong verbal and written communication abilities with the skill to influence and drive change across different levels in the organisationAdaptability & Resilience – Flexibility to adjust to changing industry demands and resilience in facing industry-specific challengesHours of work: 38 hours a week (some flexibility to travel within the UK is required)Salary: C£55KThe Equality Act Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.How to should include:the reasons you are applying for the postwhy you believe you are a suitable candidateany relevant qualifications or experience

Created: 2025-08-01