Corporate Customer Service Advisor - 367760

Join Our Team as a Customer Service Representative!Are you passionate about delivering exceptional customer service? Do you have a knack for problem-solving and a desire to make a difference? If so, our client is looking for a dedicated Customer Service Representative to join their vibrant team! This full-time role offers a chance to work in a dynamic environment where your contributions will be valued and recognised.What You'll Do:As a Customer Service Representative, you will:Provide an exceptional customer service experience across all contact channels. Achieve individual and team objectives while meeting KPI targets. utilise effective call control and fact-finding techniques to gather essential information. Demonstrate empathy and understanding, ensuring all customers feel heard and valued. Process inquiries and signpost customers using our service-specific IT systems. Maintain compliance with PCI data security standards and protocols. Build strong relationships with colleagues, clients, and third-party organisations. Contribute to the knowledge base by sharing insights and identifying areas for improvement. Adapt positively to change and embrace a flexible approach to your work.What We're Looking For:To be successful in this role, you should have:English and Maths GCSE or equivalent, or proven literacy and numeracy skills. Experience in a social care function or a solid understanding of it. Proven exper...

Created: 2025-07-17