Merchandiser / Sales Support

My client is an established, leading key supplier of multi licensed products to most major UK and European retailers. Must have experience working with Apparel or Accessories in a similar role. This role has the potential to be hybrid after an initial period.Sales Support / Merchandiser -The Role :We are seeking a motivated and experienced Merchandiser/Sale Support to join a growing team within apparel. This is an exciting opportunity to be part of the growing phase of the company.The Sales support/ Merchandiser serves as a key bridge between the Sales and Production teams, ensuring smooth coordination and alignment to meet customer demands, quality standards, and delivery timelines.This role requires strategic oversight and day-to-day involvement to ensure that products move efficiently through each stage of the production process, meeting all customer expectations. Additionally, the merchandiser plays a crucial role with customers, building a relationship founded on trust and collaboration, and actively participating in client meetings.Sales Support / Merchandiser - Key ResponsibilitiesNegotiating prices with factories and customersMust have experience with volume retail or supermarkets.Raising ordersChecking details on customer contractsLiaising with factories / in country merchandisers daily, on email & phone with regards to Critical Path order follow upUpdating and analysing internal and customer critical pathsConducting weekly calls with In-country merchandisers and factoriesWork closely with production to monitor the workflow, addressing any bottlenecks or delays to keep production on track with sales goalsRegularly communicate with sales teams to provide production updates, manage delivery timelines, and adjust schedules to accommodate shifting priorities or urgent ordersManaging sample approval – sending lab dips/strike offs/samples to customerCoordinating between licensing department and QA/Tech on sample approvalsLiaising with logistics department to ensure goods are delivered on timeLiaising with design department, send artworks to factorieChecking label artworks and giving approvals to factoryYou must have a permanent full right to work in the UK to be considered for this role.

Created: 2025-08-02