Customer Support Administrator

Customer Support AdministratorRemember to check your CV before applying Also, ensure you read through all the requirements related to this role.Salary: 30,000 to 32,000 per annum, depending on experienceLeeds LS10, West YorkshirePermanent: Full TimeProfileOur client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry. They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.Key Responsibilities:Understanding and interpreting clients drawings and tender documentsWork closely with the sales team to obtain information and understand requirements for quotesUsing Excel to provide detailed and accurate quotations for clientsLiaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.Organising and prioritising daily workloadsNegotiating prices with suppliersAssisting the estimator with costing of bespoke furnitureScheduling of furniture for projectsUpdating internal systems and maintaining an organised and efficient working area for the teamAnswering the phone and when needed greeting visitorsProvide support to the Project ManagersScheduling of furniture for projectsSkills & qualifications:A high energy, motivated and dependable individual with excellent communication skillsAble to perform calmly under pressure and maintain attention to detailA purchasing background would be an advantage but not essentialKnowledge and understanding of manufacturing.Excellent telephone manner with a good aptitude to build relationships with suppliersComputer literate Must be competent in the use of Excel.Able to show initiative and manage own workloadEfficient and pro-activeAdaptableINDLS

Created: 2025-07-16