Operations Administrator

We are seeking a highly diligent and reliable Operations & Compliance Administrator and Coordinator to manage the core administrative and logistical backbone of our business. This is a hands-on role for a self-starting individual who excels at creating order, ensuring accuracy, and executing established processes with a high degree of precision.The successful candidate will be the central point of control for critical business functions, ensuring nothing is missed and that all operational tasks are completed to a high standard.You should be responsbile, reliable, detailed orientated and great at coordinating administration tasks and processes across different departments.Key Responsibilities:General Administration:Process and execute company payments under £5,000. Perform data entry and maintenance tasks within our ERP/CRM systems. Assist with end-of-month bookkeeping and basic financial reporting. Handle a low volume of customer and supplier inquiries via phone and email. Manage basic HR administrative functions, including holiday and leave maintenance for the team. Manage Gdrive processes and organisational structureSales AdministrationTrack the completion of Joint Business Plans (JBPs) with our distribution partners. Conduct persistent, professional follow-up with partners to ensure all required documentation and reporting are submitted on time. Prepare and process customer quotes and invoices with 100% accuracy. Handle financial administration and qouting for small and medium accounts Plan and orchestrate order managementTender & Supply Chain Coordination:Manage the administrative process for all tender submissions, including document preparation, checklist completion, and deadline tracking. Coordinate with suppliers to obtain pricing and technical information for cost-of-goods-sold (COGS) analysis using our established templates. Oversee the logistical process for B2B and B2C shipments, including creating shipping labels, packing lists, and coordinating with couriers (UPS, DHL, etc.).Required Skills & Attributes:Demonstrated experience in a role requiring meticulous attention to detail, process adherence, and high levels of accuracy. Proven ability to manage multiple administrative workflows simultaneously and reliably. Strong organizational skills, with a talent for creating and maintaining clear, structured systems (e.g., trackers, checklists, standardized documents). A self-starting and conscientious work ethic; the ability to take ownership of operational processes with minimal supervision. Proficiency in standard office and financial software. Experience with ERP/CRM systems is a plus. Clear and professional communication style, particularly in written follow-up.

Created: 2025-07-14