Commercial Lines Account Manager

Job DescriptionJob Description Commercial Lines Account Manager Hybrid – Lancaster, OH or Medina, OH $70,000 – $95,000 About the Role:A well-established insurance agency is seeking an experienced Commercial Lines Account Manager to join its growing team. This hybrid position is based in either Lancaster, Ohio or Medina, Ohio and requires a dedicated professional with at least 5 years of commercial lines experience, particularly in managing contractors or towing accounts. The ideal candidate is a detail-oriented service professional who thrives in a client-focused, collaborative environment and is adept at managing multiple tasks efficiently. Familiarity with AMS360 is . Key Responsibilities: Deliver exceptional service to clients, carriers, and team members with timely follow-up on all inquiries. Process new business, renewals, endorsements, cancellations, certificates, binders, ID cards, and other insurance transactions. Maintain accurate and compliant records in AMS360; invoice policies and ensure prompt document processing. Conduct regular file reviews and identify cross-sell/coverage opportunities to enhance retention and reduce E&O exposure. Work closely with Account Executives to determine proper market placement based on underwriting guidelines. Prepare and submit marketing applications for new and renewal accounts. Ensure service deadlines are met, including submission turnaround, MVR handling, and timely delivery of certificates and ID cards. Stay up to date on industry trends, legislation, coverage enhancements, and company policies. Requirements: Active Ohio Property & Casualty License. Minimum 5 years of commercial lines experience in an agency setting, preferably with contractor or towing accounts. Proficiency with AMS360 or similar agency management system. Excellent communication, organizational, and client service skills. Strong problem-solving ability and ability to work independently or as part of a team. Professional designation(s) but not required. Commitment to continuing education and professional growth. If you're a seasoned insurance professional looking to contribute to a high-performing team, we encourage you to apply.#J-18808-Ljbffr

Created: 2025-08-14