Waiting List Coordinator

Join to apply for theWaiting List Coordinatorrole atUniversity Hospitals of Morecambe Bay NHS Foundation Trust 2 days ago Be among the first 25 applicants Join to apply for theWaiting List Coordinatorrole atUniversity Hospitals of Morecambe Bay NHS Foundation Trust Get AI-powered advice on this job and more exclusive features. The Waiting List Office provides a pivotal interface between patients, Consultants and Clinical Business Units providing this service.It is essential that the post holder has the ability to work in a demanding environment using empathy and diplomacy when dealing with complex and sensitive information on a daily basis.An exciting opportunity has arisen to become a member of a professional team within a fast-paced department that provides a high-quality service for the management of patient’s elective surgery with a high level of job satisfaction when arranging patient care.The successful post holder will be responsible for the management of scheduling patients their Pre-Operative Assessments and Elective Surgery, involving daily contact with patients via telephone, liaising with other departments and external agencies and supporting the management team and care groups to ensure performance standards are met.The post holder must have the ability to work co-operatively in a team and adapt to change as required. Patient confidentiality and excellent customer care skills are essential.The post holder will provide an information and communication link between the patient and the Clinical Business Units, while supporting the team to provide an effective, organised, comprehensive, efficient and high-quality patient centred service.We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.For further details / informal visits contact: Name: Rachel Melling Job title: Patient Coordination Manager Email address: Telephone number: 01524 511900Joanne HalpinWaiting List Office Team LeaderTel 01524 Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at University Hospitals of Morecambe Bay NHS Foundation Trust by 2x Get notified about new Coordinator jobs inLancaster, England, United Kingdom . Prevention and Management of Violence and Aggression Assistant AdvisorSettle, England, United Kingdom 1 day ago Property Coordinator: Creating Spaces That Connect People to PlaceUpholstery Quality and Claims CoordinatorPreston, England, United Kingdom 2 days ago Preston, England, United Kingdom 1 week ago Learner Retention and Career CoordinatorDefence Business Services (DBS) Assistant Head DBS People TeamBlackburn, England, United Kingdom 1 week ago Lytham St Anne's, England, United Kingdom 3 weeks ago Customer Hire and Sales Co Ordinator - WarringtonPreston, England, United Kingdom 3 weeks ago Temporary Works Coordinator (Tilbury, UK)Assistant Vice President - Change Management People Advisory ServicesBlackpool, England, United Kingdom 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Created: 2025-07-27