Crane Engineer

About us: XCMG UK Sales and Services Limited is a subsidiary of XCMG Group, one of the world’s leading construction machinery manufacturers. Our brand-new, young, and international team is looking forward to your support. If you're seeking a dynamic, diverse work environment and the freedom to bring your own ideas to life — then you’ve come to the right place.We are currently looking for a Crane Service Engineer to join our growing service team. You will be responsible for carrying out effective maintenance, inspections, and repair work on crane equipment—including all-terrain, rough terrain, and crawler cranes—either at customer premises, onsite, or at our depot when needed. You will play a crucial part in ensuring that service quality and timelines are consistently met, boosting customer satisfaction and long-term loyalty, all while delivering exceptional service and maintaining high technical standards.Your tasks:Performing diagnosis, servicing, and repair of electrical systems, hydraulic components, and diesel engines (including ECU software uploads/downloads)Conducting inspections and maintenance of all-terrain, rough terrain, and crawler cranes at customer sites, on-site locations, or at the depotWorking safely at heights and in accordance with all company and regulatory health and safety protocolsManaging your own time effectively to meet service deadlines and customer expectationsCollaborating closely with the Technical Team for ongoing support and trainingHandling warranty and return parts processes, ensuring timely, clean, and correctly labelled returnsReading, understanding, and maintaining accurate service documentationBuilding strong working relationships with depot support teams and customersMaintaining a clean, safe, and customer-satisfactory work environment after each jobUpholding a professional image at all times, including personal appearance and vehicle conditionProactively seeking opportunities to develop personal skills and apply new knowledge in the fieldProviding technical support and training to customers and team members as neededYour profile:A technical qualification or formal training in mechanical, electrical, or mechatronic engineering (or equivalent practical experience)Valid Slinger and CSCS certificationsA strong team player with a collaborative mindsetExcellent communication skills across all levels, including with customers and internal teamsA flexible and proactive approach to work, including occasional travel as requiredFamiliarity with diagnostic tools and software (advantageous)In-depth, hands-on knowledge of mechanical, hydraulic, and electrical systemsA commitment to high standards of safety, quality, and professionalismWe offer:Competitive salary and benefits; Training and personal development;Work in a dynamic, collaborative and international environment;Personal and professional development opportunities and ongoing on-the-job training;A culture with flat hierarchies, simple communication and plenty of room for your ideas;A chance to work directly with a manufacturer, and grow together with its new subsidiary from scratch;

Created: 2025-07-23