Reltio Designer

Role / Job Title:Reltio DesignerWork Location:Norwich 3 Days (Flexible)Duration of Assignment:06 MonthsThe RoleWe're looking for a Reltio Designer who can translate business requirements into scalable, performant, and governable Reltio Customer MDM designs.You'll partner closely with senior Customer MDM architects and Reltio SMEs to craft and present design patterns, rationalize design decisions, and guide implementation teams. You should bring hands-on experience designing Reltio data models, profiles, survivorship, match/merge rules, workflows, and integrations, backed by a solid understanding of Customer 360 domains and data governance.Ideal for: A designer who has implemented 2 3+ Reltio projects end-to-end, can articulate why a pattern fits (not just how), and is confident presenting to senior client stakeholders.Your ResponsibilitiesSolution & Data Model DesignDefine and document Customer 360 data models in Reltio including entities (e.g., Person, Organization), relationships (Household, Hierarchies), interactions, and reference dataDesign survivorship and crosswalk strategies aligned to source system confidence, timeliness, and trust rulesAuthor match & merge strategies (fuzzy/phonetic/exact), thresholds, comparators, and rules to manage false positives/negatives with measurable precision/recallEstablish Golden Record patterns, versioning approaches, and lineageConfiguration & GovernanceConfigure Reltio L3 (tenant-level) objects: Attributes, Relations, Reference Data, Cleanse functions, DQ rulesDefine data quality KPIs, profiling checks, exception management workflows, and stewardship queuesSet up roles, policies, and security (RBAC, attribute-level controls), and support consent/privacy needs (PII handling, retention, auditability)Integration & OrchestrationDesign ingestion and integration patterns with Reltio (Batch/Streaming APIs, Reltio Connect/Hub, real-time sync, eventing) for CRM, ERP, Digital, MarTech, and Analytics platformsCollaborate on data pipelines (e.g., via Kafka, ETL tools) and define error handling, retries, DLQ, and monitoringStakeholder Management & DeliveryFacilitate workshops with Senior Customer MDM Architects and Reltio SMEs; present options, trade-offs, and recommendationsProduce design artifacts: HLD/LLD, data model specs, integration contracts, mapping specs, and decision logsSupport sprint planning, backlog refinement, and guide build teams through design reviews and go-live readinessContribute to cutover plans, data migration strategies, and post-go-live optimizationYour ProfileEssential Skills / Knowledge / Experience3 4 years of hands-on experience designing and implementing Reltio solutions for Customer MDMStrong understanding of Customer 360 concepts: party, identities, hierarchies/householding, interaction history, deduplication, golden record, and consent/privacy considerationsPractical experience with:Reltio Data Model (entities, attributes, relations, reference data)Match & Merge configuration, survivorship rules, crosswalksReltio APIs/Connectors, event-driven integrations, and data onboardingData Quality setup, cleansing, validation, and stewardship workflowsAbility to engage with senior client architects/SMEs, communicate design patterns, and defend decisions with clear rationale and impact analysisProficiency in data modeling (conceptual/logical/physical), metadata, and governance patternsFamiliarity with JSON-based configuration, API specs, and common integration styles (REST, batch files, xjdpvnf streaming)Design Thinking & Pattern Literacy: Can select and tailor patterns (e.g., registry vs. consolidation, survivorship strategies, incremental vs. full sync) to business contextAnalytical & Data-Driven: Uses profiling metrics and DQ findings to refine match rules and thresholdsClear Communication: Distills complex MDM concepts for senior stakeholders; creates crisp design artifactsQuality & Governance Mindset: Builds for auditability, lineage, and stewardshipCollaboration: Works closely with architects, engineers, and business SMEs; mentors junior team membersPreferred QualificationsExperience in BFSI (customer onboarding/KYC, AML/PEP screening integration, consent/campaign preference management, multi-brand hierarchies)Exposure to cloud-native data platforms (AWS/Azure/GCP) and data integration tools (e.g., Kafka, Informatica IICS, Talend, MuleSoft, Boomi)Knowledge of Mastering for B2B/B2C, Location mastering, Reference data management, and Hierarchy managementUnderstanding of privacy/security requirements (GDPR, CCPA) and PII handlingReltio certifications (e.g., Reltio Solution Architect/Designer or similar) are a plus

Created: 2026-03-22