Senior Support Engineer

Job Description Info about the company An innovative and industry-leading organisation specialising in the development of high-end navigation and positioning systems for the Autonomous vehicles, Aerospace Drones, Geo Mapping and Robotics sectors.Info about what the x2 Support Engineer role entailsX 2 brand new Support Engineer/ Test & Diagnosis Engineer roles as our client splits their Customer Support and a Test/QA team into 2 functions and creates a new support team, focused on the UK, Europe and Latin America markets. You will be happy to travel globally (all expenses paid), with a can-do approach and a desire to provide an excellent customer experience. Essential Requirements for the x2 Senior Support Engineer / Test & Diagnosis Engineer rolesTechnical degree in engineering or equivalent experience (Electronics, Electrical, Telecommunications or Mathematics would also be good).Experience with technical troubleshooting & fault diagnostics for complex hardware/software/electronics. A methodical fault-finding approachTechnical support / fault finding experience within products in industry sectors such as Autonomous vehicles, Aerospace (Drones), Telecoms (antenna, aerials etc), Surveying or RoboticsAble to work in a customer facing environment - working under pressure, liaising with internal and external stakeholders.Happy to travel within the UK, Europe and Latin America sometimes at short noticeDesirable Requirements for the x2 Senior Support Engineer / Test & Diagnosis rolesGNSS / Tracking & Monitoring / Georeferencing / Precision Control / Positioning / Localisation / MEMS / Inertial navigation / LIDAR / Sensor fusion type product experience.Experience working with automotive test houses.Experience working with different cultures across Asia, Latin America, Europe etc would be helpful but not essential. BenefitsHoliday entitlement - 27 days + bank holidaysPension 5% employer contributionsGroup Income Protection Insurance SchemeDeath In Service SchemeElectric Vehicle SchemeWellness initiatives+ othersIf you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isnt already known to us.April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website. JBRP1_UKTJ

Created: 2026-03-07