Senior Hire Manager/Head of Hire

Senior Hire Manager / Head of Hire Location: Northamptonshire with UK-wide growth remit Hours: Mon–Fri, 40 hours per week Role Overview We are seeking an experienced Senior Hire Manager / Head of Hire to lead and grow the Hire function. Starting with the Northamptonshire operation, you will build and develop a scalable hire model to support rapid UK-wide expansion. Experience in Forklifts, MHE, or Plant Hire is essential, and knowledge of Protean is highly advantageous.Key Responsibilities • Lead, manage, and develop the Hire team, establishing a structure for national growth. • Oversee all short-term hire operations including scheduling, customer communication, transport booking, quotations, and invoicing. • Drive commercial performance, ensuring strong utilisation, margins, and customer satisfaction. • Build and maintain supplier and cross-hire partnerships. • Ensure accurate and efficient administration across hire and sales processes. • Work closely with sales and service teams to streamline customer and equipment workflows. • Champion CRM and systems usage, ideally including Protean, and support continuous improvement initiatives.Skills & Experience • Senior-level experience in Forklift, MHE, or Plant Hire. • Strong leadership and team development skills. • Comfortable leading through change and growth. • Excellent communication, customer focus, and organisational ability. • Competent with Microsoft 365 and CRM/service systems (Protean desirable).What's Offered • Competitive senior salary • 24 days holiday + 8 statutory • Pension contribution • Strong commitment to personal development • Supportive culture with long-standing traditions Please apply today for a confidential conversation. INDKTTTPBN1_UKTJ

Created: 2025-12-16