Condition Monitoring Expert II

Job DescriptionFounded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.nFundada en 1985, ATS es una empresa con presencia en los Estados Unidos, Mxico y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fbricas funcionen mejor.nPrincipal Duties/Responsibilities:nnPerforms data analysis, report generation, and technical consultation using technologies such as ultrasound assessments, vibration analysis, and oil analysis, and other contextual data collected from remote sensor applications.nUses data analysis tools to identify impactful asset risks, and influence customer maintenance teams to leverage opportunities to reduce machine downtime, reactive labor, and failures.nEvaluates machine information, technical data, and component specification to provide asset focused proactive corrective actions to customers.nAnalyzes data to determine trend changes, and probable causation to provide feedback and recommended corrective actions to preempt failures and prevent downtime/reduce cost.nUtilizes remotely gathered sensor data to detect, identify, and isolate specific component degradation and its causes prior to serious damage or actual failure.nLeads ongoing cadence calls, responds to incoming and escalated technical inquiries from customers via telephone and platform communication venues, and escalates to Senior level Condition Monitoring Experts for support in higher complexity analysis and communications.nServes as a secondary triage for incoming customer inquiries and handles or escalates appropriately.nnnnnEffectively presents information to management and customers through creation of asset health reports, critical technical findings, and root cause documentation.nCommunicates summaries of actionable recommendations quickly and accurately through translation of technical, statistical, and predictive data analytics into front-line action planning.nConnects directly with customer front-line technicians to guide troubleshooting, supporting data collection, and provision of OJT support in corrective actions.nReviews installation of devices, validation of data accuracy, and provides initial insights from newly monitored equipment in the completion of the condition monitoring program first-pass.nParticipates in customer facing training and consultation with emphasis on technical elements of monitoring data interpretation and corrective actions.nProvides excellent customer service and follow-up through ad-hoc and regularly scheduled customer meetings.nAssists customers in calculation of cost savings and identification of continuous improvement projects.nnnKnowledge, Skills, Abilities (KSAs), & Competencies: nnnnEssential KSAs: nnAssociates degree or equivalent from a two-year college or technical school and 4 years related experience and/or training or equivalent combination of education and experience.nFamiliarity with industrial manufacturing environment and predictive maintenance activities.nAdvanced understanding of machine diagnostics and complex operating systems.nExcellent customer service and communication skills.nnnnnDesirable KSAs: nnWorking toward Non-Destructive Testing (NDT) Level I certification in Ultrasound, Thermo/Infrared and Vibration.nISO CAT I certification in Lubrication/Oil Analysis.nISO CAT II certification in Vibration.nnnCompetencies: nnSafetynCustomer FocusnCommunicationsnnnnnPhysical Demands and Working Conditions: nWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office.nnnATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.nnATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religin, sexo (incluido el embarazo, identidad de gnero y orientacin sexual), origen nacional, discapacidad, estatus de veterano, informacin gentica u otro estatus legalmente protegido. Revisin de la poltica de privacidad aqu here.n

Created: 2026-02-06