Travel Customer Services Consultant

1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Travel Customer Services Consultant required on a part time basis working 22.5 hours a week for the UK's leading, largest and most established specialist travel company within staycation and holiday rentals based in their Keswick Operations Office. Working as a Property Assistant ensuring guest experience offers excellent quality and service through managing relationships with suppliers such as housekeepers and cleaners, plus other 3rd party suppliers.What will I be doing as a Travel Customer Services Consultant:-You'll be Reporting to the Regional Operations Manager, you'll ensure properties meet their high cleanliness standards, working with third-party cleaning teams to create outstanding guest experiences. You'll play a key part in maintaining operational excellence across their portfolio in and around Keswick. This role is perfect for someone who thrives in a hands-on, fast-paced environment and enjoys building strong local teams that deliver exceptional service. Manage and support a team of third-party cleaners Set and maintain high cleaning standards across properties, and ensuring cleaners are appropriately trained. Ensuring guest feedback on cleanliness is addressed appropriately. Liaise with property owners to suggest improvements Ensuring there is an appropriate supply of cleaners, for both present and future needs. Use data to drive quality, efficiency, and cost improvementsBenefits of the Travel Customer Services Consultant role : -£12,94 per hour Working 22.5 hours a week, 9am - 5pm -Mon - Sat - You must be able to work Saturdays. 25 days holidays plus bank holidays - pro rated. Casual dress. Access to travel discounts for you, friends, and family Perkbox membership - enjoy shopping perks, discounts & treats The company invest in your career growth with ample opportunities for development across Europe. Support via MetLife for personal wellbeing Long service rewards and refer-a-friend bonusesWhat do I need to apply for the Travel Customer Services Consultant role : -Ideally you will have experience of working within customer services. housekeeping, cleaning roles however we will consider individuals that are looking for their first career opportunity within the travel & tourism industry. A full, clean UK driving licence High attention to detail and a passion for quality Proactive and adaptable, with a creative approach to problem-solving Confident using data to inform decisionsInterested?For more information about this Travel Customer Service Consultant role and to find out more about this leading cottage and holiday let company we are recruiting for in Keswick please apply ASAP. Seniority levelSeniority level Entry level Employment typeEmployment type Part-time Job functionJob function Other Industries Administrative and Support Services Referrals increase your chances of interviewing at ESYLUX Portugal, Lda. by 2x Sign in to set job alerts for “Customer Service Consultant” roles.Penrith, England, United Kingdom 1 week ago Carlisle, England, United Kingdom 1 week ago Kendal, England, United Kingdom 2 weeks ago Carlisle, England, United Kingdom 1 day ago Carlisle, England, United Kingdom 1 day ago Keswick, England, United Kingdom 1 week ago Keswick, England, United Kingdom 2 weeks ago Workington, England, United Kingdom 1 week ago Carlisle, England, United Kingdom 1 week ago Carlisle, England, United Kingdom 1 day ago Windermere, England, United Kingdom 4 days ago Carlisle, England, United Kingdom 1 week ago Kendal, England, United Kingdom 6 days ago Lakeside, England, United Kingdom 4 days ago Field Sales Consultant - Self-employed (commission-only)Sunderland, England, United Kingdom 1 week ago Penrith, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Created: 2025-07-21