Office Manager

Job Description We are seeking a proactive and organised professional who will enjoy keeping our Kendal office running smoothly.You will provide the important first impression of our firm in person, on the telephone and in email correspondence.The successful candidate will efficiently manage our day-to-day administrative processes ensuring we provide a high-quality service to our clients.Youll work closely with our team of accountants to create an environment in which everyone thrives. Your contribution will be essential to the delivery of our business plan, and you will support the development of your colleagues.About Lamont PridmoreLamont Pridmore is a family run, national award-winning firm of Chartered Accountants, Tax and Business Advisers with offices throughout Cumbria.We have been led by the same senior management team for the last 30 years who support our hard-working, high performing team.We are committed to developing close working relationships with our clients.By investing in our people, we ensure we can provide a greater range of services than are typically associated with accountants to help our clients navigate the ever-changing demands of the business world. ResponsibilitiesDeliver consistently high levels of customer service in line with our customer care programme, including a welcoming first impression to all telephone, e-mail and in-person enquiries from clients, staff, suppliers and the public. Proactively resolve problems, anticipate requirements and resolve outstanding matters to enable fee earners to effectively use their time. Provide effective and accurate administration work, including correspondence, record keeping, reporting, database and diary management, and financial record keeping, and support the team to meet agreed timescales and budgets. Understand, operate, organise and update manual and computerised office systems and procedures to ensure best practice.Recruit and manage the work and professional development of administrative staff.Work with the Managing Director and HR Manager to ensure that policies and procedures are up to date and carried out in accordance with current legislation.Support the Group Practice Manager with accurate and up to date financial record keeping and reporting.Manage the planning and smooth running of office events.A full job description can be found on our website - https://www.lamontpridmore.co.uk/about-us/careers/About youWed love to hear from you if you have: Extensive experience of general office administrationExperience of office administration in a supervisory/management roleHigh levels of computer literacy in all Microsoft Office and relevant SAGE applicationsExperience of managing, maintaining and extracting information from database systems Outstanding oral and written communication skillsExperience of working with figuresExperience of communicating effectively with staff, clients and external suppliersAbility to produce accurate information to meet deadlinesExperience of working within a team An ability to manage and prioritise your own workload and that of administrative staffIdeally, you will also be: Experienced in researching and collating information to produce reportsExperienced in organising and promoting small seminars and eventsEducated to A level or degree standard You will be: Highly organised with strong time management skills and a keen eye for detailFlexible with an ability to adapt to changing work priorities at short noticeSystematic, someone who enjoys administrative work and making systems work for othersPositive, service-oriented with strong inter-personal skillsGood at multi-tasking while remaining calm under pressureAn assertive, confident and highly motivated team player with the ability to persuade others to achieve best practiceTo applyPlease submit your CV and a brief covering letter outlining your suitability for the role to Louise Gibson by email [email protected] or complete the application form on our website and upload your CV - https://www.lamontpridmore.co.uk/about-us/careers/

Created: 2026-03-12