Assistant General Manager

Fancy being the operational right-hand at one of Kings Crosss liveliest spots? The Star of Kings is a bustling three-floor venue (pub, beer garden, basement club) and were after an Assistant General Venue Manager who can run the show, especially during late-night events. This is a rare opportunity to make your mark within a respected independent group that values personality, performance and people. What We Offer: A structured induction and supportive operations team The chance to grow within an expanding independent group where your voice is heard Annual team trip abroad 25% staff discount on food and drinks across all 9 of our venues Company pension scheme Workplace where culture comes first, not corporate red tape Bonus scheme based on clear KPIs Work in a busy Kings Cross venue with a varied events calendar. What Youll Be Doing: Run day-to-day operations across the pub, beer garden and basement club, keeping service fast and the venue tidy. Lead shifts: produce rotas, brief teams, allocate roles and step in to cover when needed. Manage late-night events: control crowd flow, coordinate bar/service, oversee entry and queuing, and ensure smooth handovers. Supervise bar, FOH and security teams on shift; mentor staff and handle on-the-spot performance issues. Act as the GMs operational co-pilot: support planning, implement changes, and lead post-event debriefs and improvements. Ensure full compliance with licensing, SIA/security procedures, safeguarding and health & safety standards. Oversee stock control, cash handling, basic budgeting and supplier liaison. Respond to incidents and customer complaints escalate appropriately and complete incident reports. Maintain venue presentation: checks, quick fixes, and coordinating with maintenance/cleaning. Drive a positive guest experience: spot opportunities to upsell and keep service standards high. Who were looking for: A leader who excels in a high-energy environment and takes pride in delivering top-notch guest experiences. Have solid experience in busy, multi-area venues or nightlife. Can lead mixed teams calmly and confidently under pressure. Know licensing, safeguarding, SIA/security basics and H&S. Are happy working late, flexible shifts and weekends. Think on your feet, solve problems quickly and keep things organised. What We're looking for: 2 years minimum experience as a Venue Manager/Assistant General Manager in a high volume venue. A fun and engaging personality with a serious commitment to hospitality. Strong leadership skills with a passion for learning and development. Excellent communication skills, comfortable interacting with guests, staff, artists/djs and reporting to the board. Understanding of stock, budgeting and GP levels. Ambition to develop within the group, we want you to be our next General Manager! If you are ready to take on a challenging and rewarding role as our next Assistant General Venue Manager in one of the most exciting venues in Kings Cross, wed love to hear from you. Apply now to join our team and be part of something extraordinary. We are an equal opportunity employer. We welcome and value a diverse workforce, create an inclusive culture and encourage applications from all qualified individuals. Applicants must have the right to work in the UK. TPBN1_UKCT

Created: 2025-11-01