Customer Service Administrator

Job DescriptionCustomer Service Administrator Ipswich - Full-Time9-month FTCMeraki Talent are partnered with a large-scale, reputable financial services firm to appoint a Customer Service Advisor to their team in Ipswich. This is a 9-month contract and offers full-time hours and a collaborative working environment.We are seeking a highly motivated and detail-oriented Customer Service Advisor to join a dynamic and fast-paced team. This role is ideal for an individual who thrives in a professional environment and takes pride in delivering work of the highest standard. Recent graduates looking for their first role within the financial services industry will be considered.Key Responsibilities:Represent the company with professionalism in all internal and external communicationsDealing with customers over the phone and emailAccurately process pension transfers in line with regulatory and internal standardsCollaborate with various departments and external organisations to ensure accurate and timely processingManage and administer investor, adviser, and internal instructions relating to core processes within agreed service levelsCandidate ProfileCustomer service experienceBack-office and/or financial services admin experienceStrong organisational skills and a commitment to qualityConfident communicator with the ability to liaise effectively across departments and with third partiesIf you are looking to develop your skillset in a supportive and collaborative environment where excellence is valued, we would love to hear from you.Apply NowLauren wants: Financial Services Administration, Customer Service, and Graduates'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you."Please see our website page headed 'Privacy Notice for an explanation about how we use information we collect about you

Created: 2025-07-03