Scheduling & Permitting Lead

Job Description LOCATION: IP1, IpswichAbout the RoleWe are seeking an experienced Scheduling & Permitting Lead to take ownership of end-to-end scheduling, planning, and permitting activity across operational workloads. This is a key leadership role responsible for ensuring safe, compliant, and efficient delivery across all works, while driving high standards, consistency, and continuous improvement within the scheduling function.You will play a critical role in balancing operational demand, optimising resource allocation, and ensuring all activities are delivered right first time, in line with regulatory and contractual requirements.Key ResponsibilitiesLead, support, and develop the scheduling and permitting team to ensure consistent, high-quality performance.Deliver accurate, compliant, and timely schedules aligned with operational capacity and delivery priorities.Allocate and adjust resources effectively to maximise productivity and reduce service disruption.Manage in-day issues, exceptions, and escalations to maintain operational continuity.Ensure all scheduling and permitting activity meets regulatory, contractual, and safety requirements with full audit compliance.Secure, manage, and monitor streetworks permits, including notices, extensions, and negotiations to minimise FPN and Section 74 exposure.Act as a key escalation point for operational and client scheduling queries.Collaborate closely with operational teams, clients, and stakeholders to support smooth delivery and resolve issues quickly.Maintain high-quality system data and use performance metrics to drive insight-led decision making.Produce and interpret reporting data to support performance tracking and continuous improvement.Coach and guide team members, sharing best practice to build capability and consistency.Identify risks and develop practical, compliant solutions to operational challenges.Support and contribute to process improvement and optimisation initiatives.Essential:Proven experience in scheduling, planning, coordination, or works management within an operational environmentStrong organisational skills with the ability to manage high-volume and changing workloadsConfident user of scheduling or works management systems with strong IT capabilityExcellent communication skills across operational, client, and stakeholder levelsStrong analytical ability with experience interpreting data and performance metricsExperience working in a regulated or compliance-driven environmentProactive, resilient, and solutions-focused mindsetGood general education (GCSEs or equivalent)Desirable:Experience in utilities, highways, transport, or infrastructure environmentsKnowledge of streetworks or utilities compliance frameworksExperience mentoring, coaching, or supporting colleaguesExposure to dashboards, MI reporting, or performance analyticsInvolvement in continuous improvement or process optimisation initiativesIf you are interested in this role please apply now and contact Luke Thompson for more information.

Created: 2026-04-29